Hybrid Client Onboarding Specialist — Manila

Citibank (Switzerland) AG; Taguig, Manila; Hybrid; Confidential; Full time

Job summary

Citibank (Switzerland) AG in Manila, Philippines, is seeking a Non-Officer Client Onboarding Representative, on-site in Taguig/Manila. This role supports end-to-end documentation, review, and lodgment for client products within a controlled, high-volume environment.

You’ll manage document logistics, maintain logs, perform end-to-end reviews for validity, and ensure compliance with Citi policies. Strong MS Office and communication skills are essential, with ability to work under pressure and

Qualifications

• Previous experience in high-volume transaction environment preferred.
• Ability to work in a fast-paced, deadline-driven environment.
• Documentation knowledge preferred.

Responsibilities

• Assists with receipt, review, and lodgment of documentation for client products.
• Scans and lodges documentation in the correct repository for clients.
• Owns and maintains documentation logs for end-to-end hand-off controls.
• Completes end-to-end reviews of documents to establish validity and reject if needed.
• Maintains effective controls and ensure compliance with processes and policies.
• Provides back-up coverage for team members during high-volume periods.

Skills

MS Office proficiency

Verbal communication

Written communication

Web navigation

Independent work

Teamwork

Education

Bachelor's Degree or equivalent experience

Job description

Citibank (Switzerland) AG in Manila, Philippines, is seeking a Non-Officer Client Onboarding Representative, on-site in Taguig/Manila. This role supports end-to-end documentation, review, and lodgment for client products within a controlled, high-volume environment.

You’ll manage document logistics, maintain logs, perform end-to-end reviews for validity, and ensure compliance with Citi policies. Strong MS Office and communication skills are essential, with ability to work under pressure and