Hybrid APAC Global Mobility Consultant

Sirva; Metro Manila; Hybrid; PHP 600,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid core hours

Health & wellbeing programs

Career development

Job summary

Sirva is seeking a Global Assignment Consultant (GAC) to support corporate clients managing international relocations. You will coordinate assignment services, interpret policies, and advise assignees through the entire assignment lifecycle from policy interpretation to post-move follow-up.

Ideal candidates have 2+ years in relocation or 3+ years in customer service, with strong communication, organization, and a preference for overseas work experience.

Qualifications

• Minimum two years relocation experience or three years of related customer service experience.
• Knowledge of international assignment management and global business.
• Excellent written and verbal communication skills.
• Strong organizational skills; ability to function as part of a team while acting as a self-starter.
• Ability to manage deadlines, multi-task and operate in a fast-paced environment.
• Strong preference for overseas work/living experience.
• Education and Certification Requirements: High school diploma required; College degree preferred.

Responsibilities

• Oversee the delivery of assignment management services, including policy counselling, destination services, household goods shipping, immigration, departure services and expense management.
• Interpret the designated clients’ international assignment policies and procedures and advise assignees based on country-specific requirements.
• Provide ongoing consultation to the assignee during the entire length of the international assignment.
• Coordinate with internal departments to ensure a successful assignee experience.
• Manage Global Certified Provider communications and ensure quality of service delivery.
• Communicate with HR contacts on relocation/assignment issues impacting employees and families.
• Assist with exception management and policy recommendations.
• Provide assignee status updates and complete client projects as requested.

Skills

Relocation experience

Customer service

International assignment management

Communication

Organization

Overseas work experience

Education

High school diploma

College degree preferred

Job description

Sirva is seeking a Global Assignment Consultant (GAC) to support corporate clients managing international relocations. You will coordinate assignment services, interpret policies, and advise assignees through the entire assignment lifecycle from policy interpretation to post-move follow-up.

Ideal candidates have 2+ years in relocation or 3+ years in customer service, with strong communication, organization, and a preference for overseas work experience.