Human Resources Manager - Employee Relations & Operations

HedgeServ; Manila; Hybrid; PHP 1,100,000 - 2,000,000; Full time

Benefits offered by this job

Hybrid working arrangements

Job summary

HedgeServ in Manila is seeking an experienced HR Manager with strong Employee Relations and HR Operations expertise to lead local ER matters and manage day-to-day HR operations in Manila. You will report to the Sr.

HR Director and collaborate with the HR & Recruitment Manager, ensuring compliance with Philippines labor law, handling disciplinary and grievance processes, performance management, onboarding and offboarding, and delivering people management training in a fast-paced, entrepreneurial

Qualifications

• Minimum 6 years’ experience in HR and employee relations.
• Bachelor’s degree in human resources or HR certification.
• Strong knowledge of Philippines employment law.
• Experience in HR operations in a fast-paced organization.
• Experience managing formal disciplinary and grievance processes.

Responsibilities

• Advise and support managers in probation, performance, and conduct issues.
• Lead disciplinary and grievance processes and documentation.
• Ensure policies comply with Philippine labor law and update as needed.
• Deliver people management training and guidance to managers.
• Support onboarding, offboarding and benefits administration for Manila.
• Provide cover for HR & Recruitment Manager and assist with ad hoc projects.
• Coordinate with the Sr. HR Director and collaborate with regional teams.

Skills

Employee relations

HR operations

Discretion & confidentiality

Communication skills

Multitasking

People management

Philippines labor law

Education

Bachelor’s degree in HR

HR certification

Tools

Workday

Job description

We are looking for a HR Manager with strong Employee Relations and HR Operations experience to join the team. You will report directly to the Sr. HR Director and be responsible for managing all ER matters that arise. You will also work alongside the HR & Recruitment Manager in the management of the day-to-day HR operations in Manila.

You will have a strong knowledge of Philippines labor law and be experienced in managing employee relations matters, such as disciplinary and grievance processes, performance management, absence management, and employee misconduct.

The ideal candidate will be a proactive and hands on individual with the ability to multi-task across HR operations and employee relations tasks and work in an environment that is fast paced and entrepreneurial. This is an exciting opportunity to be part of a growing office in Manila and a global organization.

Key Accountabilities of the Role

Support & manage employee relations matters for the Manila location, ensuring all legislative requirements are adhered to at all times and all required documentation is produced to a high standard. Responsibilities include:

• Advising and supporting managers in the effective management of new joiners during the probation period.
• Providing guidance and support to managers in addressing performance and conduct-related issues.
• Advising and supporting managers throughout the full Performance Improvement Plan process, including providing advice at each stage, and facilitating and taking notes of PIP meetings.
• Providing guidance to managers in relation to formal disciplinary and grievance processes, attending formal meetings as required and preparing relevant documentation.
• Documenting employee relations processes and procedures for the Manila office.
• Ensuring company policies and processes remain compliant with legislative requirements and are updated promptly to reflect any changes in labor law.
• Keeping abreast of all employment law developments and requirements, communicating any anticipated changes to the Sr. HR Director in advance of implementation.
• Deliver people management training, as required.
• Establish strong, collaborative relationships with managers and senior leaders in the business acting as a trusted advisor on people-related matters.
• Work alongside the HR & Recruitment Manager in the management of the day-to-day HR Operations, providing support in other HR operations tasks as needed, for example employee on-boarding and offboarding and benefits administration.
• Provide cover for HR & Recruitment Manager as required.
• Contribute to ad hoc projects as required
• Amenable to work European hours
• Hybrid working arrangements – may be required to spend time working in the office as well as working from home

Pre-requisite Knowledge, Skills and Experience

• Minimum 6 years’ experience in HR and employee relations
• Bachelor’s degree in human resources or relevant HR certification
• Certification in employment law desired
• Experienced in employee relations and HR operations, ideally in a fast-paced organization
• Strong knowledge of Philippines employment law
• Experience managing and providing support in formal disciplinary and grievance processes
• Ability to establish strong relationships across all levels of the organization
• Excellent interpersonal and communication skills, both written and verbal
• Ability to exhibit a high level of confidentiality and discretion with good judgement
• High level of initiative and proactivity with a hands-on, can-do approach
• Strong organisational skills and ability to multitask
• Good analytical skills with a high level of accuracy and attention to detail
• Strong computer skills, including MS Word, Excel and PowerPoint
• Workday experience a distinct advantage
• A focus on continuous professional development by attending regular legal and other relevant courses and/or seminars