Human Resources Employee Relations Associate

JPMorgan Chase & Co.; Philippines; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Employee Relations Partner to shape workplace culture and drive meaningful change through collaboration with HR colleagues and business managers.

You will conduct and facilitate sensitive ER investigations, document findings, and provide actionable remediation strategies to maintain a high-performing work environment. The ideal candidate has 5+ years in ER case management within shared services or BPO, deep knowledge of Asia Pacific employment laws, and expert

Qualifications

• Bachelor's Degree in Business, Human Resources Management, Law, or related fields.
• At least 5 years of HR experience in shared services/BPO focusing on end-to-end employee relations case management.
• Knowledgeable of HR practices and the financial impact of HR decisions.
• Understanding of Asia Pacific employment and labor laws.
• Expert knowledge of ER practices, arbitration, mediation, legal proceedings, and fair employment practices.

Responsibilities

• Consult on complex ER matters, providing effective advice, resolution, and remediation.
• Document investigative paths, recommendations, and resolutions; write investigative summaries in a clear, concise, and legally defensible manner.
• Conduct climate assessments using inclusive investigative skills to identify underlying issues.
• Engage control partners, including Global Securities and Investigations, Legal, Compliance, and HR colleagues, to resolve serious work situations.
• Execute a robust risk and controls agenda.
• Provide ER learning sessions and reporting to address emerging trends and issues.
• Perform other similar functions.

Skills

ER investigations

HR case management

Stakeholder engagement

Legal awareness

Education

Bachelor's Degree in Business, Human Resources Management, Law, or related fields

Job description

Human Resources Employee Relations Associate

Job Information

• Job Identification 210755290
• Job Category Employee Relations
• Business Unit Corporate Sector
• Locations 9th Avenue corner 38th Street, Uptown Bonifacio, Taguig City, National Cap Region, 1635, PH Jose Ma. Del Mar Avenue, Cebu IT Park, Level 7-11, Cebu City, Cebu, 6000, PH
• Job Schedule Full time
• Job Shift Variable

Job Description

Join our dynamic team as an Employee Relations Partner, where you will shape the future of workplace culture and drive meaningful change. Bring your expertise to collaborate with HR colleagues and business managers, ensuring a high-performing work environment. Unlock your potential with us and make your mark in the world of employee relations.

Job Summary: As an Employee Relations Partner within the Global Employee Relations Team, you will conduct and facilitate complex, sensitive, and time-critical ER investigations. You will partner with HR colleagues and business managers to implement strategies, plans, and interventions that develop and maintain a high-performing work environment. Your role will be pivotal in consulting on complex ER matters, providing effective advice, resolution, and remediation.

Job Responsibilities:

• Consult on complex ER matters, providing effective advice, resolution, and remediation.
• Document investigative paths, recommendations, and resolutions; write investigative summaries in a clear, concise, and legally defensible manner.
• Conduct climate assessments using inclusive investigative skills to identify underlying issues.
• Engage control partners, including Global Securities and Investigations, Legal, Compliance, and HR colleagues, to resolve serious work situations.
• Execute a robust risk and controls agenda.
• Provide ER learning sessions and reporting to address emerging trends and issues.
• Perform other similar functions.

Required Qualifications, Capabilities, and Skills:

• Bachelor's Degree in Business, Human Resources Management, Law, or related fields.
• At least 5 years of HR experience in the shared services/BPO industry focusing on end-to-end employee relations case management.
• Knowledgeable of HR practices and the financial impact of HR decisions.
• Understanding of Asia Pacific employment and labor laws.
• Expert knowledge of ER practices, arbitration, mediation, legal proceedings, and fair employment practices.

Preferred Qualifications, Capabilities, and Skills:

• Strong investigation, consulting, and problem resolution experience with the ability to influence all employee levels.
• Ability to quickly size up complex people/business situations, develop alternatives, and make sound recommendations.
• Insightful in assessing issues/potential risks and recommending balanced solutions.
• Proficient in critical thinking, data analytics, and judgment to make fact-based decisions.
• Experience in change and project management, driving change plans and initiatives.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.