Human Resources Business Partner

SM Retail; Metro Manila; On-site; PHP 900,000 - 1,400,000; Full time

Job summary

SM Retail seeks an HR Manager – Business Partner to oversee comprehensive HR operations across multiple branches, ensuring consistent HR strategy implementation and regulatory compliance. The role partners with business leaders to drive organizational effectiveness, talent acquisition, engagement, performance management, and workforce planning in line with company goals.

The position leads talent acquisition, employee relations, HR analytics, and policy execution, supporting operations and

Qualifications

• Five (5) years of progressive HR experience
• Two (2) years in a managerial role
• Strong knowledge of labor laws, employee relations, talent acquisition, performance management, and HR best practices
• Proven ability to lead and develop HR teams across multiple locations
• Excellent leadership, communication, and interpersonal skills
• Strong analytical and data-driven decision making

Responsibilities

• Lead end-to-end HR operations across multiple branches
• Drive talent acquisition and workforce planning aligned with branch needs
• Serve as HR advisor to branch leadership on employee relations, performance, disciplinary actions, and conflict resolution
• Monitor HR metrics, generate reports and trend analyses for management
• Lead and align corporate HR programs and policies across all branches

Skills

Leadership

Communication

Stakeholder management

Interpersonal skills

Analytical skills

Problem solving

Education

Bachelor's Degree in Psychology, HRM, Business Admin, or related field

Job description

The HR Manager – Business Partner is responsible for leading and overseeing the full spectrum of HR operations across multiple branches, ensuring the consistent implementation of HR strategies, policies, programs, and compliance standards. This role serves as a strategic partner to business leaders, driving organizational effectiveness, talent acquisition, employee engagement, performance management, and workforce planning while ensuring alignment with company goals and objectives.

1. Talent Acquisition and Workforce Planning

• Lead and oversee end-to-end recruitment activities across multiple branches to ensure timely and quality hiring.
• Partner with business leaders to develop workforce plans aligned with operational requirements and organizational growth.

2. Employee Relations and Engagement

• Serve as HR advisor to branch leadership teams on employee relations, performance management, disciplinary actions, and conflict resolution.
• Provide guidance on complex employee concerns, investigations, and grievance handling while maintaining confidentiality and compliance.

3. HR Operations and Compliance

• Monitor HR metrics and key performance indicators (KPIs), providing regular reports, trend analysis, and recommendations to management.
• Ensure the efficient implementation and administration of HR systems, processes, and programs.

4. Leadership and Stakeholder Management

• Act as the primary HR business partner for Operations and Management teams across multiple branches.
• Ensure alignment and execution of corporate HR programs, policies, and organizational objectives throughout all branches under management.

Qualifications

• Bachelor's Degree in Psychology, Human Resources Management, Business Administration, or a related field.
• At least five (5) years of progressive HR experience, with a minimum of two (2) years in a managerial role, preferably supporting multiple sites, branches
• Strong knowledge of labor laws, employee relations, talent acquisition, performance management, and HR best practices.
• Proven ability to lead and develop HR teams while managing multiple priorities and locations.
• Excellent leadership, communication, stakeholder management, and interpersonal skills.
• Strong analytical and problem-solving skills, with the ability to interpret HR metrics and provide data-driven recommendations.