Human Capital Operations & Talent Acquisition Associate

Mondo BPO Solutions (Philippines) Inc.; Makati; Presencial; PHP 600 000 - 900 000; Tempo integral

Resumo da oferta

Mondo BPO Solutions (Philippines) Inc. is seeking a driven HC Operations & Talent Acquisition professional in Makati. The role blends recruitment with core HR operations, payroll coordination, vendor management, and accounts payable support, using AI tools to streamline daily tasks.

The candidate should thrive in a fast-paced environment, manage end-to-end recruitment, and coordinate with cross-border teams to align HR policies and processes with the business needs.

Qualificações

• Bachelor's degree in Business Administration, Human Resources, Finance/Accounting, or related field.

Responsabilidades

• Own end-to-end recruitment for assigned roles (posting, sourcing, screening, scheduling).
• Build and maintain candidate pipeline in partnership with hiring managers.
• Manage onboarding logistics for new hires (papers, accounts, equipment).
• Refine sourcing channels and recruitment processes to improve time-to-hire and candidate quality.
• Process payroll accurately with external vendor coordination.
• Own vendor management end-to-end; negotiate terms and track contracts.
• Oversee office facility management and records maintenance.
• Handle basic IT administration: emails, laptops, access, troubleshooting.
• Support accounts payable: verify invoices and process local payments.

Conhecimentos

Recruitment & sourcing

Vendor management

Payroll processing

HR administration

Data analysis

AI tools usage

Project/work ownership

English communication

Formação académica

Bachelor's degree in Business Admin/HR/Finance

Descrição da oferta de emprego

About the Role

We are looking for a driven and versatile HC Operations & Talent Acquisition. This role has a strong focus on talent acquisition and recruitment, combined with core HR operations (payroll processing, vendor management, general affairs) and accounts payable support for the Finance team. It's built for someone with a builder mindset who is comfortable with data, vendor negotiations, multi-tasking, and applying AI tools to solve every day operational problems.

This person will primarily drive recruitment and talent acquisition for company in the Philippines — sourcing, screening, and closing candidates across the business — while also owning core HR operational tasks such as payroll processing, vendor management, and employee records. On the finance side, this role supports the Finance team with accounts payable: verifying invoices and processing local payments accurately and on time. It's a broad, hands-on role for someone who wants to build deep recruitment expertise while staying close to HR operations and finance support.

This is a growth-track position: depending on performance and individual interest, the successful candidate may later transition into a business-facing role such as Sales or Credit Underwriting.

Key Responsibilities

1. Talent Acquisition & Recruitment (40%)

• Own end-to-end recruitment for assigned roles: job postings, sourcing, resume screening, and interview scheduling.
• Build and maintain a healthy, responsive candidate pipeline in partnership with hiring managers across departments.
• Manage full onboarding logistics for new hires, ensuring all paperwork, accounts, and equipment are ready before Day 1.
• Continuously refine sourcing channels and recruitment processes to improve time-to-hire and candidate quality.

2. HR Operations & General Affairs (35%)

• Process payroll accurately and on time in coordination with the external payroll vendor, including timekeeping verification and resolving employee payroll/benefits queries.
• Own vendor management end-to-end: build strong vendor relationships, negotiate terms, and track contracts, renewals, and payments.
• Oversee facility management, ensuring the office is safe, well-maintained, and coordinated with building management on any issues.
• Maintain and update employee records, HR databases, and support employee engagement and performance review initiatives.
• Handle basic IT administration: activate/deactivate employee email IDs and access, distribute and track company laptops/equipment, and provide first-line IT troubleshooting.

3. Finance Support - Accounts Payable (25%)

• Support the Finance team with accounts payable: verifying vendor invoices and processing local payments accurately and on time.
• Maintain accurate, audit-ready records for all accounts payable transactions.
• Coordinate with vendors and internal stakeholders to resolve payment discrepancies or delays.

4. Process Improvement & Digital Tools

• Identify manual or inefficient HR, recruitment, or AP processes and propose automation or AI-tool-based solutions.
• Build and maintain simple trackers/dashboards for recruitment, vendor, and payroll data.
• Continuously improve SOPs and documentation for the function.

5. Cross-Functional & Cross-Border Collaboration

• Work closely with all departments within the company in the Philippines to support their day-to-day recruitment, HR, and administrative needs.
• Coordinate regulary with the Human Capital team in Indonesia to align policies, share best practices, and keep processes consistent across both branches.

Qualifications:

Education

• Bachelor's degree in Business Administration, Human Resources, Finance/Accounting, or a related field from a reputed college.

Experience

• 1-3 years of experience in a generalist HR role, with meaningful exposure to recruitment or talent acquisition.
• Experience with payroll processing and vendor management is highly valued.
• Fintech, banking, or consultancy background preferred.
• Startup or fast-paced work experience is a plus.

Key Skills

• Recruitment and candidate sourcing across multiple channels.
• Vendor management and negotiation.
• Payroll processing and HR administration.
• Basic accounts payable / invoice processing knowledge.
• Comfortable working with data and Excel/reporting.
• Practical use of AI tools (e.g., ChatGPT, Claude, Gemini) to automate and get work done faster.
• Has built or led something tangible before, whether from a previous job or during college — a project, an event, a community, or a small product.
• Strong written and verbal communication in English.

Work Setup: Onsite

Location: Makati

Schedule: Dayshift