Hub Operations Leader: Logistics & Process Improvement

Hammerjack Pty Ltd; Philippines; On-site; PHP 480,000 - 600,000; Full time

Job summary

Hammerjack Pty Ltd is seeking a Hub Operations Lead in the Philippines to oversee daily hub activities and drive efficiency. The role requires 4+ years in supply chain/logistics and leadership experience in warehouse environments, with a focus on e-commerce fulfillment.

You will coordinate teams, monitor KPIs, and implement process improvements to boost productivity. Join a dynamic team and shape hub operations with hands-on leadership and data-driven decisions.

Qualifications

• Bachelor's degree or higher in a related field.
• Has held a leadership role in a division or team, within a warehouse or hub environment.
• Minimum of 4 years experience in Supply Chain & Logistics Industry.
• Experienced in e-commerce fulfilment.
• Other tasks related to the operations of the hub.

Responsibilities

• Oversee daily hub operations to ensure smooth functioning.
• Ensure adherence to procedures, policies, and regulations.
• Lead team briefings, weekly staff meetings, and assess performance.
• Drive continuous improvement in hub KPIs.
• Implement process improvement initiatives to boost productivity.
• Assist Customer Support with call-outs to resolve escalations.
• Coordinate with agency coordinators to manage agency teams.
• Handle additional hub operations tasks as needed.

Skills

Leadership

Operations management

Team coordination

Process improvement

KPI analysis

Customer escalations

Education

Bachelor's degree or higher

Job description

Hammerjack Pty Ltd is seeking a Hub Operations Lead in the Philippines to oversee daily hub activities and drive efficiency. The role requires 4+ years in supply chain/logistics and leadership experience in warehouse environments, with a focus on e-commerce fulfillment.

You will coordinate teams, monitor KPIs, and implement process improvements to boost productivity. Join a dynamic team and shape hub operations with hands-on leadership and data-driven decisions.