Hub Operations Leader - E-commerce & Logistics

SPX PHILIPPINES INC.

Manila

On-site

PHP 850,000 - 1,450,000

Full time

6 days ago

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Job summary

SPX PHILIPPINES INC. is seeking a capable Hub Operations Manager to oversee daily hub operations for Shopee's regional activities and drive efficiency across processes. You will lead meetings, monitor performance, and implement improvements to lift KPI results.

The role requires leadership experience in warehouse or hub environments, 4+ years in Supply Chain & Logistics, and a strong background in e-commerce fulfilment. Join a dynamic team focused on optimal hub productivity.

Qualifications

Bachelor's Degree or higher in related fields.
Has held a leadership role in a division or team within a warehouse or hub environment.
Minimum of 4 years experience in Supply Chain & Logistics Industry.
Experience in e-commerce fulfilment.
Other tasks related to hub operations.

Responsibilities

Oversee daily hub operations, ensuring smooth and efficient functioning.
Ensure adherence to established procedures, policies, and regulations.
Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.
Drive continuous improvement in KPIs for the hub.
Implement process improvement initiatives and projects to enhance hub productivity and efficiency.
Assist the Customer Support team with call-outs to resolve customer escalations.
Coordinate with agency coordinators to manage and support agency teams.
Handle additional tasks related to overall hub operations as needed.