Hub Operations Lead – Logistics & Process Improvement

SPX PHILIPPINES INC.; Manila; On-site; PHP 360,000 - 600,000; Full time

Job summary

SPX PHILIPPINES INC. seeks a hands-on Hub Operations Lead to oversee day-to-day activities across last mile and first mile, ensuring inventory accuracy and driving productivity in a busy distribution hub.

You will lead briefings, monitor KPIs, and coordinate with riders and agency partners while handling payments and reports. The role requires a Bachelor's degree, 3+ years in logistics, and willingness to work in shifts across the designated cluster.

Qualifications

• Bachelor's degree holder.
• At least 3 years’ experience in logistics, warehouse and distribution; e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment.
• Experience in payments processing or similar function.
• Intermediate proficiency in Microsoft Office (Word, Excel and PowerPoint).
• Willing to be assigned anywhere in the designated Cluster.
• Able to do shift work depending on agreed team schedules.
• Continuous learning mindset; able to do administrative and other tasks in hub operations.

Responsibilities

• Assist in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI's are efficiently met.
• Creates, reviews and validates reports of the Hub
• Assists Customer Support team in call outs to solve Customer support escalations
• Implements process improvement initiatives & projects geared towards increasing Hub productivity
• Handle payment transactions and other payment processes
• Coordinates with agency coordinators in overseeing agency teams
• Other tasks related to the operations of the Hub

Skills

Leadership

Team coordination

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

SPX PHILIPPINES INC. seeks a hands-on Hub Operations Lead to oversee day-to-day activities across last mile and first mile, ensuring inventory accuracy and driving productivity in a busy distribution hub.

You will lead briefings, monitor KPIs, and coordinate with riders and agency partners while handling payments and reports. The role requires a Bachelor's degree, 3+ years in logistics, and willingness to work in shifts across the designated cluster.