Hub Operations Lead: Logistics & Payments

SPX PHILIPPINES INC.

Manila

On-site

PHP 320,000 - 450,000

Full time

6 days ago

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Job summary

SPX Philippines Inc. seeks a capable logistics hub operator to assist in day-to-day hub operations, overseeing first and last mile activities, inventory management, and rider dispatch. You will support hub KPI monitoring and create hub reports to drive performance.

The role requires a Bachelor's degree and at least 3 years in logistics, warehouse, and distribution, with leadership experience. Experience in payments processing and proficiency with MS Office are essential; willingness to be

Qualifications

Bachelor’s degree holder.
At least 3 years in Logistics, Warehouse and Distribution; e-commerce fulfillment is a plus.
Experience leading a warehouse or hub team.
Experience in payments processing or a similar function.
Proficient in Microsoft Office (Word, Excel, PowerPoint).
Willing to be assigned anywhere in the designated cluster.
Able to work shifts per team schedules.
Strong administrative and hub operations capabilities.

Responsibilities

Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
Create, review, and validate Hub reports.
Assist the Customer Support team with call-outs to resolve customer escalations.
Implement process improvement initiatives and projects to enhance hub productivity.
Handle payment transactions and associated payment processes.
Coordinate with agency coordinators to oversee agency teams.
Perform other tasks as required to support hub operations