Hub Operations Lead — Logistics & Payments

SPX Express

Manila

On-site

PHP 390,600 - 613,800

Full time

14 days+

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Job summary

SPX Express is seeking an experienced logistics professional to support day-to-day hub operations across first and last mile activities in Metro Manila. You will help ensure hub productivity, manage parcel handling, and review operational reports while coordinating with agency teams.

The role requires leadership experience in a warehouse or hub, familiarity with payments processing, and strong MS Office skills.

Qualifications

Bachelor’s Degree Holder.
At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
Has held a leadership role preferably in a warehouse or hub environment
Experience in payments processing or similar function
Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
Willing to be assigned anywhere in the designated Cluster
Able to do shift work depending on agreed team schedules
Must have a continuous learning mindset; able to do administrative and other tasks in hub operations

Responsibilities

Assist in day-to-day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
Create, review, and validate Hub reports.
Assist the Customer Support team with call-outs to resolve customer escalations.
Implement process improvement initiatives and projects to enhance hub productivity.
Handle payment transactions and associated payment processes.
Coordinate with agency coordinators to oversee agency teams.
Perform other tasks as required to support hub operations.