Hub Operations Lead — Last‑Mile Logistics & Rider Training

Ninja Van PH; Padada; On-site; PHP 446,000 - 725,000; Full time

Job summary

Ninja Van is seeking a hub operations support role to assist the Station Head and oversee day-to-day activities at the Last Mile unit hub. You will handle inventory, rider and route management, COD processes, and ensure adherence to Ninja Van SOPs.

Responsibilities include monitoring rider performance, training, and maintaining the hub’s financial health through productivity oversight and accurate data in our logistics system.

Qualifications

• 2+ years in supply chain/logistics or related field.
• Experience coordinating cross-functional initiatives across departments.
• Proficient with Word, Excel, PowerPoint and Project.
• Experience with startups or logistics is a plus.
• Experience in parcel management processes.

Responsibilities

• Assist the Station Head in operational and administrative tasks.
• Manage hub daily operations in SH absence.
• Monitor rider performance and conduct training per SOPs.
• Assess rider liquidation and manage rider productivity for financial health.
• Conduct hub analyses and propose improvement actions.
• Ensure accurate scanning and updating of parcels in the system.

Skills

Supply chain experience

Cross-functional collaboration

Microsoft Office familiarity

Parcel management

Tools

Microsoft Word

Excel

PowerPoint

Project

Job description

Ninja Van is seeking a hub operations support role to assist the Station Head and oversee day-to-day activities at the Last Mile unit hub. You will handle inventory, rider and route management, COD processes, and ensure adherence to Ninja Van SOPs.

Responsibilities include monitoring rider performance, training, and maintaining the hub’s financial health through productivity oversight and accurate data in our logistics system.