Last‑Mile Hub Operations Lead

Ninja Van PH; Makati; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

Ninja Van is a tech-enabled logistics company delivering across Southeast Asia. The Station Head role in the Last Mile Unit focuses on meeting hub KCAs like cost per parcel, pickup/RTS success, and customer satisfaction, while overseeing Assistant Station Heads and weekend staffing.

You will support Area Manager with inventory, rider and route management, ensure proper courier SOP adherence, and drive improvements through data and feedback.

Qualifications

• Minimum 2 years in supply chain or logistics.
• Experience in cross-functional initiatives.
• Proficient with MS Word, Excel, PowerPoint, Project.
• Start-up or logistics experience preferred.
• Parcel management experience.

Responsibilities

• Assist Area Manager in inventory, rider and route management, and COD handling.
• Oversee daily hub operations and staffing for extended/weekend shifts.
• Train riders to ensure compliance with SOPs and policies.
• Monitor rider performance and optimize productivity and liquidation.
• Conduct hub analyses and provide actionable improvement recommendations.
• Ensure accurate parcel scanning and updates in the logistics system.

Skills

Supply chain

Logistics

Cross-functional collab

SOPs/Policies

MS Office

Tools

Microsoft Word

Excel

PowerPoint

Project

Job description

Ninja Van is a tech-enabled logistics company delivering across Southeast Asia. The Station Head role in the Last Mile Unit focuses on meeting hub KCAs like cost per parcel, pickup/RTS success, and customer satisfaction, while overseeing Assistant Station Heads and weekend staffing.

You will support Area Manager with inventory, rider and route management, ensure proper courier SOP adherence, and drive improvements through data and feedback.