Hub Operations Lead: Driver Onboarding & Expansion

Lalamove; Northern Mindanao; On-site; PHP 600,000 - 900,000; Full time

Job summary

Lalamove is seeking an operations lead to oversee Visayas and Mindanao expansion. This role drives day-to-day hub operations, onboarding drivers, and coordinating with cross-functional teams to launch new sites and improve efficiency.

The ideal candidate will have 2–3 years in operations or related fields, experience in hub/logistics settings, and a willingness to work on-site to support expansion across Visayas and Mindanao.

Qualifications

• Bachelor’s degree in any field.
• 2–3 years of experience in customer service, operations, field operations, sales, or a related role.
• Experience in hub, branch, site, logistics, fleet, or high-volume operations is an advantage.

Responsibilities

• Manage the day-to-day operations of the assigned Driver Hub.
• Lead driver onboarding, verification, training, and activation activities.
• Support hub expansion and new site launches, including offsite onboarding programs.
• Improve hub processes and strategies to drive efficiency, activation, and growth.
• Monitor hub performance and implement data-driven improvements.
• Ensure hub operational readiness, including manpower, supplies, training, and facilities.
• Coordinate with cross-functional teams to deliver hub and expansion initiatives.

Skills

Leadership

Data-driven

Communication

Stakeholder management

Problem solving

Integrity

Organizational skills

Willingness to work on-site

Education

Bachelor’s degree

Job description

Lalamove is seeking an operations lead to oversee Visayas and Mindanao expansion. This role drives day-to-day hub operations, onboarding drivers, and coordinating with cross-functional teams to launch new sites and improve efficiency.

The ideal candidate will have 2–3 years in operations or related fields, experience in hub/logistics settings, and a willingness to work on-site to support expansion across Visayas and Mindanao.