Hub Operations Lead

SPX Express

Philippines

On-site

PHP 600,000 - 900,000

Full time

3 days ago

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Job summary

SPX Express seeks a capable Hub Operations Leader to oversee daily hub activities in the Philippines. You will ensure procedures and policies are followed while guiding a team, conducting weekly meetings, and driving KPI improvements.

The role requires at least 4 years in supply chain and logistics, with proven leadership in a warehouse or hub environment and hands-on experience in e-commerce fulfilment. Additional hub duties may include collaboration with agency teams and customer support

Qualifications

Bachelor's Degree or higher in related fields.
Has held a leadership role in a division or team, within a warehouse or hub environment.
Minimum of 4 years experience in Supply Chain & Logistics Industry.
Experienced in e-commerce fulfilment.
Other tasks related to the operations of the hub.

Responsibilities

Oversee daily hub operations, ensuring smooth and efficient functioning.
Ensure adherence to established procedures, policies, and regulations.
Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.
Drive continuous improvement in KPIs for the hub.
Implement process improvement initiatives and projects to enhance hub productivity and efficiency.
Assist the Customer Support team with call-outs to resolve customer escalations.
Coordinate with agency coordinators to manage and support agency teams.
Handle additional tasks related to overall hub operations as needed.