Hub Operations Lead

SPX Express

Manila

On-site

PHP 420,000 - 600,000

Full time

9 days ago

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Job summary

SPX Express is seeking a candidate to assist in day-to-day hub operations across inbounding, sorting, dispatch, and inventory management in Metro Manila. The role requires leadership experience in a warehouse or hub, and an ability to drive hub KPIs while supporting customer escalations.

The ideal candidate holds a bachelor’s degree and at least 3 years in logistics, with payments processing experience and strong MS Office skills.

Qualifications

Bachelor's degree required.
3+ years in Logistics, Warehouse & Distribution; e-commerce fulfillment a plus.
Leadership experience in warehouse or hub environment.
Experience in payments processing or related function.
Proficient in MS Office (Word, Excel, PowerPoint).
Willing to be assigned anywhere in designated cluster; able to work shifts.
Continuous learning mindset; able to perform admin tasks in hub operations.

Responsibilities

Assist in day-to-day hub operations (inbound, sorting, rider dispatch, receiving in-transit parcels, inventory management).
Support monitoring of hub performance to ensure productivity and KPI achievement.
Create, review, and validate hub reports.
Assist Customer Support with call-outs to resolve escalations.
Implement process improvements to enhance hub productivity.
Handle payment transactions and related processes.
Coordinate with agency coordinators to oversee agency teams.
Perform other tasks to support hub operations.