Hub Operations Excellence Lead

SPX PHILIPPINES INC.; Caraga; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

SPX Philippines Inc. seeks a proactive leader to drive performance management and continuous improvement of OP operations across hubs. You will identify gaps, enforce compliance, and execute targeted interventions including audits and training to uplift underperforming hubs.

You will bridge SPX teams and external OP partners, ensuring alignment on standards, improving visibility and accountability in parcel handling, and sustaining high-quality end‑to‑end delivery for buyers and sellers.

Qualifications

• Bachelor’s degree or higher in related fields.
• Experience in operations and logistics.
• Experience in Vendor Management.
• Proficiency in project management and continuous improvement.
• Has held a leadership role in a division or team within a logistics or hub environment.
• Strong understanding of end-to-end logistics and e-commerce operation.
• Proficiency in analyzing operational metrics and translating data into actionable insights.

Responsibilities

• Monitor and analyze key operational performance metrics across assigned hubs.
• Identify performance gaps and develop data‑driven action plans.
• Conduct performance reviews with OP partners and drive corrective actions.
• Lead operational interventions to improve processes and uplift metrics.
• Ensure adherence to SOPs, compliance standards, and parcel handling protocols.
• Facilitate training and capability-building for OP teams.
• Perform audits and site visits to validate compliance and identify opportunities.
• Track and report performance trends, risks and insights to stakeholders.
• Support new initiatives, tools and process enhancements.
• Act as main liaison between SPX and OP partners to ensure alignment.

Skills

Project management

Continuous improvement

Leadership

Logistics/Hub operations

E-commerce fulfillment

End-to-end logistics

MS Office (Word, Excel, PowerPoint)

Data analysis

Negotiation & emotional intelligence

Travel readiness

Attention to detail

Hub operation P&L understanding

Education

Bachelor’s degree or higher

Tools

Microsoft Office Suite

Job description

SPX Philippines Inc. seeks a proactive leader to drive performance management and continuous improvement of OP operations across hubs. You will identify gaps, enforce compliance, and execute targeted interventions including audits and training to uplift underperforming hubs.

You will bridge SPX teams and external OP partners, ensuring alignment on standards, improving visibility and accountability in parcel handling, and sustaining high-quality end‑to‑end delivery for buyers and sellers.