Hub Coordinator - Operations, SPX Express (Maribojoc, Bohol)

SPX Express; Manila; On-site; PHP 600,000 - 800,000; Full time

Job summary

SPX Express is seeking a hub operations leader in Manila to manage day-to-day activities, enhance productivity, and lead a team in logistics. The role requires at least 3 years of experience in logistics or warehouse management, proficiency in Microsoft Office, and strong leadership skills. Responsibilities include performance monitoring, report validation, and improving operational processes. Applicants should be willing to work flexible shifts across the designated cluster.

Qualifications

• At least 3 years experience in Logistics, Warehouse, and Distribution.
• Experience in e-commerce fulfillment is an advantage.
• Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Assist in day-to-day hub operations, including parcel sorting and inventory control.
• Conduct team briefings and document minutes of meetings.
• Monitor hub performance and ensure productivity levels are met.
• Create, review, and validate reports of the hub.

Skills

Leadership

Logistics knowledge

Microsoft Office proficiency

Process improvement

Education

Bachelor’s Degree

Job description

Responsibilities

• Assists in the day-to-day hub operation (both last mile and first mile activities), including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.
• Conducts team briefing and documents minutes of the meeting.
• Supports in monitoring the hub's performance by ensuring high productivity levels and Hub KPI’s are efficiently met.
• Creates, reviews and validates reports of the Hub.
• Assists Customer Support team in call outs to solve Customer support escalations.
• Implements process improvement initiatives & projects geared towards increasing Hub productivity.
• Handles payment transactions and other payment processes.
• Coordinates with agency coordinators in overseeing agency teams.
• Other tasks related to the operations of the Hub.

Requirements

• Bachelor’s Degree Holder
• At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
• Has held a leadership role preferably in a warehouse or hub environment
• Experience in payments processing or similar function
• Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint)
• Willing to be assigned anywhere in the designated Cluster
• Able to do shift work depending on agreed team schedules
• Must have a continuous learning mindset; able to do administrative and other tasks in hub operations