Hub Coordinator - Operations, SPX Express (Gamu, Isabela)

SPX Express; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

SPX Express seeks a capable Hub Operations Leader to oversee daily hub activities in the Philippines. You will ensure procedures and policies are followed while guiding a team, conducting weekly meetings, and driving KPI improvements.

The role requires at least 4 years in supply chain and logistics, with proven leadership in a warehouse or hub environment and hands-on experience in e-commerce fulfilment. Additional hub duties may include collaboration with agency teams and customer support

Qualifications

• Bachelor's Degree or higher in related fields.
• Has held a leadership role in a division or team, within a warehouse or hub environment.
• Minimum of 4 years experience in Supply Chain & Logistics Industry.
• Experienced in e-commerce fulfilment.
• Other tasks related to the operations of the hub.

Responsibilities

• Oversee daily hub operations, ensuring smooth and efficient functioning.
• Ensure adherence to established procedures, policies, and regulations.
• Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.
• Drive continuous improvement in KPIs for the hub.
• Implement process improvement initiatives and projects to enhance hub productivity and efficiency.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Coordinate with agency coordinators to manage and support agency teams.
• Handle additional tasks related to overall hub operations as needed.

Skills

Leadership

Supply chain

Logistics

Team management

Warehouse operations

Education

Bachelor's Degree or higher

Job description

Job Description

• Oversee daily hub operations, ensuring smooth and efficient functioning.
• Ensure adherence to established procedures, policies, and regulations.
• Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.
• Drive continuous improvement in key performance indicators (KPIs) for the hub.
• Implement process improvement initiatives and projects to enhance hub productivity and efficiency.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Coordinate with agency coordinators to manage and support agency teams.
• Handle additional tasks related to overall hub operations as needed.

Requirements

• Bachelor's Degree or higher in related fields
• Has held a leadership role in a division or team, within a warehouse or hub environment
• Minimum of 4 years experience in Supply Chain & Logistics Industry
• Experienced in e-commerce fulfilment
• Other tasks related to the operations of the hub.