HRIS Expert - Mandarin Speaking

Henkel; Makati; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Global career opportunities

Health and wellbeing programs

Gender-neutral parental leave

Flexible work hours

Job summary

Henkel is seeking an HRIS Expert (Mandarin Speaking) to drive regional HR digital transformation across APAC and support North Asia stakeholders. You will bridge HR, IT, payroll, finance, and global teams to ensure core HR platforms are accurate, secure, and user-friendly, with strong Mandarin fluency.

You will configure HR cloud systems, oversee data migration, test releases, and guide regional users through Workday transition and integrations with external systems.

Qualifications

• 4–5 years of hands-on HRIS configuration and support experience.
• Experience with SAP SuccessFactors Employee Central or Workday, or comparable HR cloud system.
• Experience in regional multinational/shared services environment.

Responsibilities

• Provide regional functional support across APAC focusing on North Asia.
• Partner with HR, IT, payroll, and finance to translate requirements into system specifications.
• Perform hands-on configuration and maintain core HR modules.
• Lead testing, UAT, and hypercare post-release.
• Oversee data migration, governance, and data quality.
• Manage integrations and interface issues with third‑party systems.
• Support cloud system releases and global rollouts.
• Identify opportunities to standardize and automate workflows.

Skills

Mandarin proficiency

English proficiency

SAP SuccessFactors

Workday HCM

HR cloud systems

System configuration

Data migration

Data governance

UAT testing

Root-cause analysis

HRIS implementation

Education

Bachelor’s degree in Information Systems / CS / HR / Business Administration

Tools

SAP SuccessFactors

Workday HCM

Job description

As an HRIS Expert (Mandarin Speaking), you will play a critical role in supporting Henkel’s HR digital transformation, system enhancements, and ongoing operations across the APAC region, with dedicated support for North Asia stakeholders. Acting as a functional bridge between HR, IT, payroll, finance, and global implementation teams, you will help ensure our core HR platforms are accurate, reliable, secure, user-friendly, and aligned with regional business needs.

In this role, you will provide hands‑on functional configuration and system support, maintain HR data integrity, troubleshoot complex process and integration issues, lead testing efforts, and support legacy HR data migration into Workday.While Henkel is transitioning globally to Workday, we welcome experienced HR cloud specialists with strong configuration backgrounds in SAP SuccessFactors, Workday, or equivalent enterprise HR platforms who are fluent in Mandarin.

Working in a regional shared services environment, you will collaborate with cross‑functional teams while serving as a trusted subject matter expert for HR technology and process optimization.

What you’ll do

• Regional Functional Support: Provide functional and operational support across APAC (focusing on North Asia business units), serving as the go-to technical partner for inquiries, configuration changes, escalations, and day‑to‑day HR systems needs. Support key modules including Core HCM / Employee Central, Recruiting, Compensation, Talent, and Reporting.

• Bilingual Stakeholder Management: Partner directly with HR Business Partners, shared service centers, and business leaders across Greater China / North Asia and APAC in both Mandarin and English to capture business requirements, translate them into system specifications, and facilitate localizations.

• System Configuration & Process Design: Execute hands‑on business process configuration, condition rules, approval workflows, custom alerts, and organization structure maintenance in enterprise HR cloud systems (supporting adoption, enhancements, and transition to Workday).

• Data Migration & Governance: Maintain strict HR data quality and governance. Support data conversion, field mapping, data validation, audits, and mass data transactions (e.g., mass upload tools, EIBs, or SuccessFactors data imports) while adhering to global data privacy and access standards.

• Troubleshooting & Root‑Cause Analysis: Investigate complex system defects, interface failures, and business process errors; coordinate sustainable solutions across HR, IT, Global Process Owners, and third‑party vendors.

• Release & Testing Management: Support periodic cloud system releases, enhancements, and global rollouts. Coordinate test planning, build test scenarios, lead UAT with regional business users, and manage post‑implementation hypercare.

• Integration Oversight: Monitor and support HR data flows and interfaces between Core HR and third‑party systems (Payroll, Time & Attendance, Benefits, and Finance), troubleshooting payload issues and access permissions.

• Continuous Improvement & Innovation: Identify opportunities to standardize, simplify, and automate regional HR workflows, supporting broader initiatives including the responsible application of AI and automation.

What makes you a good fit

• Language Proficiency: Professional business fluency in Mandarin (oral and written) and English is required to effectively consult, document requirements, and manage stakeholder relationships across North Asia and Greater China.

• Core HRIS Experience: Minimum of four to five (4–5) years of hands‑on functional configuration and support experience in SAP SuccessFactors (Employee Central / Core HR), Workday HCM, or comparable enterprise HR cloud systems within a regional, multinational, or shared services environment.

• System Implementation / Transition Exposure: Proven experience supporting system implementations, module rollouts, legacy ERP data migration, or major functional enhancements. Candidates with SuccessFactors or other HRIS backgrounds must demonstrate the agility and interest to cross‑train into Workday.

• Functional & Technical Competencies:

  • Direct experience configuring business processes, condition rules, notifications, and security role assignments.

  • Experience handling mass data uploads, data mapping, and reconciliation.

  • Familiarity with HR integrations, web services/APIs, or payroll interfaces is an advantage.

  • Proficiency in building custom reports, calculated fields, and workforce audit queries.

• Testing & Releases: Proven track record coordinating end‑to‑end UAT, managing regression testing for periodic cloud releases, and supporting cutover/hypercare activities.

• Consultative Problem Solving: Strong analytical, troubleshooting, and structured root‑cause analysis skills, with the ability to articulate technical constraints clearly to non‑technical HR stakeholders.

• Education & Certifications: Bachelor’s Degree in Information Systems, Computer Science, Human Resources, Business Administration, or a related field. Relevant certifications in enterprise HR platforms (SAP SuccessFactors Associate/Professional or Workday Pro) are a strong advantage.

• Work Setup & Location: Amenable to a day‑shift schedule (approx. 9:00 AM to 6:00 PM) and a hybrid work model (2 days onsite per week) at our office in Ayala Avenue, Makati.

Some perks of joining Henkel

• A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year

• Diverse national and international growth opportunities

• Global wellbeing standards with health and preventive care programs

• Gender‑neutral parental leave for a minimum of 8 weeks

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in the Philippines?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Human Resource Information System Specialist?
• Which of the following types of qualifications do you have?
• How would you rate your Mandarin language skills?
• How many years of HR Systems Administration experience do you have?

Chemicals & Plastics Manufacturing 1,001-5,000 employees

Henkel operates globally with a well‑balanced and diversified portfolio. The company holds leading positions with its two business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies. Founded in 1876, Henkel looks back on more than 147 years of success. Henkel’s preferred shares are listed in the German stock index DAX. The DAX-40 company has its headquarters in Düsseldorf, Germany. Henkel employs about 48,000 people worldwide, around 83 percent of whom work outside of Germany. As a recognized leader in sustainability, Henkel holds top positions in many international ratings and rankings.

Henkel operates globally with a well‑balanced and diversified portfolio. The company holds leading positions with its two business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies. Founded in 1876, Henkel looks back on more than 147 years of success. Henkel’s preferred shares are listed in the German stock index DAX. The DAX-40 company has its headquarters in Düsseldorf, Germany. Henkel employs about 48,000 people worldwide, around 83 percent of whom work outside of Germany. As a recognized leader in sustainability, Henkel holds top positions in many international ratings and rankings.

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