HR Technology Business Analyst

Recruitify_HR; Mandaluyong; On-site; PHP 669,600 - 892,800; Full time

Job summary

Recruitify_HR is hiring an HR Technology Business Analyst to optimize HR technology solutions and enhance employee experiences in Mandaluyong, Metro Manila. This crucial role ensures the functionality of HR tools through system enhancements and documentation, while collaborating with stakeholders across operations.

The ideal candidate will have at least 2 years of hands-on Workday EIB experience, strong analytical and troubleshooting capabilities, and excellent communication skills. Join us to drive innovation and efficiency in our HR processes.

Qualifications

• Minimum of 2 years of hands-on experience with Workday EIB.
• Strong analytical, troubleshooting, and technical documentation skills.
• Excellent communication and collaboration skills with both technical and non-technical stakeholders.

Responsibilities

• Create, process, and support Workday EIBs.
• Support the implementation, upgrade, and ongoing maintenance of HR systems.
• Conduct User Acceptance Testing (UAT) to validate enhancements.

Skills

Workday EIB

HR systems

Analytical skills

Troubleshooting

Technical documentation

Communication skills

Job description

Position Summary

The HR Technology Business Analyst at Teleperformance plays a vital role in designing, optimizing, and maintaining HR technology solutions that drive efficiency, enhance employee experience, and support strategic business goals. This role ensures the seamless functionality of HR tools while leading initiatives around system development, enhancements, and documentationall aligned with Teleperformances commitment to agility and excellence.

Key Responsibilities

• Create, process, and support Workday EIBs
• Collaborate with HR and operations stakeholders to gather requirements and assess tool development needs aligned with business objectives
• Support the implementation, upgrade, and ongoing maintenance of HR systems to ensure scalability and optimal performance
• Troubleshoot, maintain, and elevate HR tool issues as needed
• Conduct User Acceptance Testing (UAT) to validate enhancements and ensure smooth rollouts
• Partner with leadership and development teams to share insights, communicate updates, and resolve tool-related challenges
• Analyze HR processes impacted by technology and document workflows to drive continuous improvementDevelop training materials and conduct user-focused sessions to promote system adoption and proficiency across teams

Required Qualifications

• Minimum of 2 years of hands‑on experience with Workday EIB
• At least 2 years of experience with HR systems and tools
• Familiarity with software development and QA testing concepts
• Strong analytical, troubleshooting, and technical documentation skills
• Excellent communication and collaboration skills with both technical and non-technical stakeholders

Preferred Attributes

• Background in HR Technology or IT within a BPO or service-driven environment
• Passion for continuous learning and user-centered design
• Ability to thrive in a fast-paced, global organization