HR Supervisor: Employee Relations & Onboarding Leader

ResultsCX Named ‘Major Contender’ in Everest Group; Pasig; On-site; PHP 480,000 - 600,000; Full time

Job summary

ResultsCX is seeking a Supervisor, Human Resources in Pasig, Philippines. You will serve as a hub of HR expertise for remote employees, ensuring compliance, employee satisfaction, and productivity across the organization.

You will maintain records, advise management and staff on policies, and drive onboarding, benefits administration, and HR programs in a fast-paced, service-oriented environment.

Qualifications

• Bachelor’s degree in Human Resource Management or equivalent work experience.
• 3+ years’ experience in HR practices and principles related to employment & labor law supporting a diverse group of employees with coaching, counseling, and employee relations.
• Technically proficient in Microsoft applications and HRIS.
• Ability to exercise discretion and judgment when providing feedback, guidance, clarification, and disciplinary action.
• Experience in call center environment or fast paced work environment preferred.
• Must possess entrepreneurial spirit, an “expect greater” attitude and lead by example.

Responsibilities

• Maintain employment records using HR management systems.
• Communicate human resource policies, procedures, laws, standards, and other government regulations.
• Serve as an effective and dedicated HR adviser to employees and management.
• Investigate employee relations issues and provide recommendations.
• Facilitate a smooth new hire onboarding process.
• Promote and implement various HR programs and site events.
• Responsible for the administration of site benefits.

Skills

Microsoft Office

HRIS

Discretion & judgment

Employee relations

Coaching

Fast-paced environment

Education

Bachelor’s degree in HRM or equivalent

Tools

HRIS

Job description

ResultsCX is seeking a Supervisor, Human Resources in Pasig, Philippines. You will serve as a hub of HR expertise for remote employees, ensuring compliance, employee satisfaction, and productivity across the organization.

You will maintain records, advise management and staff on policies, and drive onboarding, benefits administration, and HR programs in a fast-paced, service-oriented environment.