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Grand Meritus Security Agency is seeking an HR Benefits Staff to oversee the administration, processing, and compliance of employee statutory benefits including SSS, PhilHealth, and Pag-IBIG. The role focuses on timely remittances, loan processing, and benefits claims with close coordination across Payroll, Operations, and Accounting.
The candidate will handle government portal transactions, maintain documentation, and ensure accuracy in remittance schedules while meeting company policies and
JOB DESCRIPTION
Position Title: HR Benefits Staff
Department: Human Resources – Compensation & Benefits
Reports To: HR Benefits Supervisor
I. JOB SUMMARY
The HR Benefits Staff is responsible for the administration, processing, and compliance of all employee statutory benefits, including SSS, PhilHealth, and Pag-IBIG. The role ensures accurate and timely contribution remittances, loan processing, benefits claims, and employer clearances, in accordance with government regulations and company policies.
This position requires strong attention to detail, coordination with internal departments, and regular interaction with government portals and agencies.
II. KEY RESPONSIBILITIES
1. Contribution Remittances (SSS, Pag-IBIG, PhilHealth)
Generate and download payroll registry for remittance processing
Prepare and maintain masterlist per area (NCR and provincial) based on payroll cut-offs
Perform data validation including:
Payroll deductions vs. actual employee records
Identification of new hires, resigned employees, and discrepancies
Ensure proper documentation and updating of employee benefit numbers
Coordinate with employees, Operations, and Accounting regarding missing or incorrect data
Create and process PRN, SPA, and eGov transactions via government portals
Monitor remittance schedules and ensure timely submission (5th, 10th, 20th, 25th deadlines)
Prepare reports, track remittance status, and follow up funding with Accounting
Download, file, and maintain payment receipts and remittance reports (soft and hard copies)
Submit complete documentation for billing and compliance purposes
2. Loan Processing Administration
SSS Loans (Salary, Calamity, Emergency)
Verify employee SSS number and existing loan records via employer portal
Ensure submission of Statement of Account / loan ledger
Validate employee eligibility and employment status
Certify loan applications accurately and on time
Ensure proper payroll deduction setup and remittance
Monitor loan balances and assist in inquiries when needed
Pag-IBIG MPL (Multi-Purpose Loan)
Confirm employee contribution records and eligibility
Facilitate approval/signing of loan applications
Coordinate payroll deduction and timely remittance of loan payments
3. SSS Benefits Claims Processing
Assist employees in filing claims (sickness, maternity, disability, etc.)
Provide complete checklist of documentary requirements
Receive, validate, and ensure completeness of submitted documents
Verify employee eligibility based on contributions and employment status
Encode and submit claims via SSS online portal
Perform employer certification of claims
Coordinate advance payment processing (if applicable)
Monitor claim status and respond to SSS requirements
Track reimbursements to the company
Notify employees of claim status and ensure proper case closure and documentation
4. Application for Employer Benefits Clearance
Process employer clearance applications with:
SSS
Pag-IBIG (HDMF)
PhilHealth (PHIC)
Ensure full compliance of contributions and remittances
Identify and resolve deficiencies (unpaid contributions, penalties, discrepancies)
Coordinate with Payroll and Accounting for corrections and settlements
Prepare and submit required documents (proof of payments, application letters, etc.)
File applications via online portals or branch submissions
Maintain records and release clearances to requesting parties (management, auditors, clients)
5. Monitoring, Reporting & Documentation
Maintain accurate and updated monitoring files (e.g., Google Sheets trackers)
Ensure proper filing of all benefits‑related documents (soft and hard copies)
Prepare periodic reports on remittances, loans, claims, and compliance status
Ensure data accuracy, confidentiality, and audit readiness at all times
6. Coordination & Follow‑ups
Coordinate regularly with Accounting for funding and payment processing
Follow up pending remittances, claims, and clearances (minimum of 3 follow‑ups when necessary)
Liaise with government agencies for concerns, clarifications, and updates
III. QUALIFICATIONS
Bachelor’s Degree in Human Resource Management, Psychology, Accounting, or related field
At least 1–3 years experience in Compensation & Benefits or HR Operations
Experience handling SSS, Pag-IBIG, and PhilHealth processes is required
Familiarity with government online portals and compliance procedures
Strong attention to detail and data accuracy
Proficient in Microsoft Excel / Google Sheets
IV. KEY COMPETENCIES
Attention to Detail & Accuracy
Compliance & Documentation Management
Analytical and Problem‑Solving Skills
Time Management & Deadline Orientation
Coordination & Communication Skills
Integrity and Confidentiality
VI. WORK CONDITIONS
Office-based ...
VI. PERFORMANCE INDICATORS (KPIs)
Timeliness of remittances and zero penalties
Accuracy of payroll-benefits reconciliation
Loan processing turnaround time
Benefits claims processing efficiency
Compliance rating (audit readiness, zero deficiencies)
Completeness and accuracy of records