HR Solutions Services Associate III

Conduent; Metro Manila; On-site; PHP 279,000 - 469,000; Full time

Job summary

Conduent is seeking an HR Solutions Services Associate III to deliver workforce administration and HR operational support across the employee lifecycle. You will manage employee records, process HR transactions, and assist onboarding and offboarding in line with client policy and labor regulations.

You will maintain data accuracy in HR systems, generate employment letters, provide first-level HR support, and escalate complex issues while upholding confidentiality and quality standards.

Qualifications

• Bachelor's degree in HR, Business Administration, Management, or a related field.
• 1–3 years of experience in HR operations, workforce administration, shared services, or a similar role.
• Experience working with HRIS platforms such as Employee Central/SuccessFactors, SAP, SNOW, HRX, SharePoint.
• Strong English language skills.
• Knowledge of employment legislation and HR practices.

Responsibilities

• Process employee lifecycle transactions including hires, internal transfers, promotions, organizational changes, personal data changes and terminations.
• Maintain accurate employee records in HR systems and databases.
• Ensure employee data is updated promptly and accurately.
• Generate employment-related documents and letters as required.
• Coordinate onboarding activities for new hires.
• Provide first-level HR support and escalate complex issues when necessary.
• Ensure data integrity within HR Information Systems, via own input or via peer-check.
• Maintain confidentiality of employee information.
• Follow established HR processes and quality standards.

Skills

English proficiency

Attention to detail

Organizational skills

Time management

Analytical thinking

Written communication

Customer service mindset

MS Excel

Education

Bachelor's degree in HR / Business Admin / related

Tools

Employee Central / SuccessFactors

SAP

SNOW

HRX

SharePoint

Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Summary

The HR Solutions Services Associate III is responsible for providing workforce administration and HR operational support throughout the employee lifecycle. This role manages employee records, HR transactions, onboarding and offboarding processes, data accuracy in alignment with client company policy and compliance rules, and status updates on the HR Transactions. The HR Solutions Services Associate III ensures timely and accurate HR service delivery while maintaining compliance with client and Conduent company policies and labor regulations.

Key Responsibilities

Workforce Administration

• Process employee lifecycle transactions including hires, internal transfers, promotions, organizational changes, personal data changes and terminations.
• Maintain accurate employee records in HR systems and databases.
• Ensure employee data is updated promptly and accurately.
• Generate employment-related documents and letters as required.
• Coordinate onboarding activities for new hires.
• Provide first-level HR support and escalat complex issues when necessary.
• Ensure data integrity within HR Information Systems, via own input or via peer-check.
• Maintain confidentiality of employee information.
• Follow established HR processes and quality standards.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
• 1-3 years of experience in HR operations, workforce administration, shared services, or a similar role.
• Experience working with HRIS platforms such as Employee Central/ SuccessFactors, SAP, SNOW, HRX, SharePoint.
• Strong English language skills.
• Knowledge of employment legislation and HR practices.

Skills & Competencies

• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Strong analytical and problem-solving abilities.
• Effective written communication skills.
• Customer-focused mindset with strong service orientation.
• Ability to work with confidential and sensitive information.
• Experience working with Microsoft Office applications, particularly Excel.
• Previous experience in shared HR services work environment is preferred.

Work Location: Pasay City, Metro Manila

Employment Type: Full-time permanent

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.