HR Services Lead – Hospitality Ops & Employee Support

Shangri-La Business Solutions and Services; Philippines; On-site; PHP 400,000 - 600,000; Full time

Job summary

SHANGRI-LA BUSINESS SOLUTIONS AND SERVICES INC. is hiring a Service Leader - HR to support daily HR operations and provide clerical and administrative support to HR executives.

The role involves assisting in HR projects and addressing employee HR inquiries, with a focus on accuracy and timely delivery. The ideal candidate has a psychology background, 2+ years in hospitality or related HR functions, and strong English communication.

Qualifications

• Bachelor's degree in Psychology or related field.
• At least 2 years of experience in hospitality or similar capacity.
• Fluent in English (oral and written).
• Experience tailoring training to specific job functions.
• Proficient in MS Office (PowerPoint, Excel, Word).
• Creative, organized, and detail-oriented.
• Outgoing and people-oriented with team-building mindset.
• Shows initiative and commitment to professional values.

Responsibilities

• Assist day-to-day operations of HR functions and duties.
• Provide clerical and administrative support to HR executives.
• Assist in timely HR projects for Shangri-La Shared Services.
• Handle employee HR inquiries and support.
• Documentation and reporting of HR activities.

Skills

English fluency

Organizational skills

Team leadership

Motivation & initiative

People orientation

Education

Bachelor's degree in Psychology

Tools

PowerPoint

Excel

Word

Job description

SHANGRI-LA BUSINESS SOLUTIONS AND SERVICES INC. is hiring a Service Leader - HR to support daily HR operations and provide clerical and administrative support to HR executives.

The role involves assisting in HR projects and addressing employee HR inquiries, with a focus on accuracy and timely delivery. The ideal candidate has a psychology background, 2+ years in hospitality or related HR functions, and strong English communication.