HR Operations Pro: Detail-Driven & Data-Savvy

Teleperformance; Mandaluyong; On-site; PHP 391,000 - 580,000; Full time

Job summary

Teleperformance is seeking a detail-oriented HR Operations Coordinator to support day-to-day HR processes and data management in our Manila operations. You will ensure accurate employee records, respond to inquiries, and assist with payroll-related data administration, while maintaining confidentiality and high service standards.

The role requires 2+ years in HR operations or related areas, strong communication, and proficiency in Excel.

Qualifications

• Minimum of 2 years in HR operations, shared services, payroll administration, data administration, or related field.
• Experience in high-volume administrative or support environments.
• Experience working with AI-based applications.
• Strong customer service and problem-solving skills.
• Intermediate Microsoft Excel skills.

Responsibilities

• Provide administrative and operational support for day-to-day HR processes and activities.
• Maintain and update employee records and HR-related data with accuracy and confidentiality.
• Assist employees and internal stakeholders with HR inquiries and requests.
• Provide timely and professional customer support while resolving issues or escalating concerns when necessary.
• Process and manage HR documentation in accordance with established procedures and guidelines.
• Support HR systems and applications, including data entry, updates, and basic troubleshooting.
• Assist with payroll-related and employee data administration activities, as required.
• Ensure HR records and documentation are complete, accurate, and properly maintained.
• Handle sensitive and confidential employee information with discretion.
• Manage multiple tasks and priorities while meeting required deadlines and service standards.

Skills

HR Operations

Data accuracy

Customer service

Problem solving

Excel

Attention to detail

Time management

Communication skills

Multi-tasking

AI applications

Job description

Teleperformance is seeking a detail-oriented HR Operations Coordinator to support day-to-day HR processes and data management in our Manila operations. You will ensure accurate employee records, respond to inquiries, and assist with payroll-related data administration, while maintaining confidentiality and high service standards.

The role requires 2+ years in HR operations or related areas, strong communication, and proficiency in Excel.