HR Operations Coordinator (Fixed Term - 18 months)

Kenvue Inc.; Taguig; Hybrid; PHP 600,000 - 1,000,000; Full time

Job summary

Kenvue Inc. はHRオペレーションの固定期間ポジションを募集しています。対象は18か月の固定 term で、複数組織のHRプロセスをまたいだトランザクションを正確かつ適法に実行します。マネージャーと従業員の間でのクロスオーガニゼーション対応を担当し、ガバナンスと監査性を確保します。

この役割はWorkdayやServiceNowの実務経験を活かして、部門間の連携を推進します。ハイブリッド勤務が前提で、Philippines拠点のチームと協働します。組織の適応と従業員体験の向上を一貫してサポートします。

Qualifications

• HRオペレーション・SHSの3–5年の経験が望ましい
• エンドツーエンドのHRプロセス知識が必須
• 複数部門との協調と正確な作業が求められる

Responsibilities

• HRおよび管理系の取引を適切に承認・記録・実行する
• 部門間の連携を強化し、プロセスの改善を推進する
• 二つの組織間のHRプロセスを横断的に統合する
• マネージャーと従業員の窓口として連携・調整を行う
• リクエストの不備を先取りして正確さを担保する
• 監査に耐える文書をすべて記録・保管する
• 通常のプロセスを超えるケースを適切にエスカレーションする
• 継続的なフィードバックをプロセス設計チームへ提供する

Skills

HRオペレーション

ケース管理

高度なコミュニケーション

データ分析

Education

人事関連の教育/資格

Tools

Workday

ServiceNow

Job description

HR Operations Coordinator (Fixed Term - 18 months)

Kenvueは現在、以下求人を募集しております。

私たちがしていること

私たちKenvueは、日々のケアが持つ驚くべき力を信じています。100年以上の伝統と科学に根ざし、Neutrogena®, Aveeno®, Tylenol®, Listerine®, Johnson’s® and BAND-AID®など、皆様が既にご存じでご愛用いただいているアイコニックなブランドを提供しています。科学は私たちの情熱であり、ケアは私たちの才能です。

Who We Are

私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えたKenvuerであることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。私たちは、あなた自身の未来を、共に切り開いていきましょう。

Role reports to:

Global Head of Operations and Enablement

場所:

Asia Pacific, Philippines, Metro Manila, Taguig

勤務地:

ハイブリッド

あなたがすること

The Crossover Coordinator acts as the system-of-record executor for managers who lead teams across two legally and technically separate organizations during a temporary period of organizational duplication. This role ensures that HR and administrative transactions are executed accurately and compliantly on behalf of managers who cannot act directly within the counterpart company’s systems, safeguarding process continuity, audit integrity, and employee experience throughout the transition period. The Crossover Coordinator will be single point of contact for respective business area managers, is responsible for overseeing the seamless integration of HR processes across departments, ensuring effective communication and collaboration and assist them with resolution of any employee related matters and issues, collaborates with other departments and coordinates with HR and non‑HR functions for resolution within employee lifecycle. This role will manage cross‑functional processes to drive organizational alignment and coordinate two way manager <-> employee support

Key Accountabilities / Responsibilities

• Transaction Execution: Execute HR and administrative system support related to HR transactions and processes (Including “on behalf of cross-org managers”), ensuring each action is properly authorized, documented, and compliant before processing. This may also include support of any integration or people solutions/ people operational or HR admin activities as required.
• Process Improvement: Implement process improvements and cross-functional strategies to enhance workforce synergy across departments and assist managers and employees to obtain any required approvals as needed.
• Process Navigation: Interpret manager and employee requests, identify the correct process path across two distinct organizational systems, and route transactions or cases accordingly.
• Stakeholder Coordination: Serve as the operational link between cross-org managers and specialist teams (Compensation, Benefits, Talent, Mobility, Finance operations, IT), following up until resolution. Build strong understanding of the roles and responsibilities and the collaboration models between teams and individuals.
• Request validation: Recognize incomplete, inconsistent, or ambiguous requests and proactively clarify with the requester before acting, ensuring transactions reflect genuine intent and comply with governance.
• Compliance & Audit: Maintain complete, audit-ready documentation for every transaction executed under delegated authority.
• Escalation Management: Identify cases beyond standard process and escalation to the appropriate process owner.
• Continuous Feedback: Surface recurring process gaps or system limitations to the teams responsible for process design.

Competencies / Qualifications

• 3-5 years of experience in HR Operations, HR Shared Services, or a similarly process-driven administrative function.
• Fundamental knowledge of HR practices and end to end HR processes
• Exceptional ability to think outside the box and connecting dots to understand the issue and its interdependencies.
• Working knowledge of HRIS platforms (e.g., Workday) and case management tools (e.g., ServiceNow);
• Strong judgment and attention to detail; able to identify when a request doesn’t align with policy or with another party’s expectations, and know what to ask.
• Identify process gaps, process risks and opportunities for improvement and address those accordingly
• Ability to manage a high volume of cross-functional requests with consistency and discretion. Clear communicator, able to coordinate across teams and two distinct organizational cultures. (ability to communicate across levels including senior leaders)
• Clear written communication for case documentation and cross-company coordination
• Trustworthy with sensitive and confidential employee data across two companies

Understanding and ability to follow basic data privacy processes

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