HR Operations Team Leader (Fixed Term Contract)

Kenvue Inc.; Taguig; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

ハイブリッド勤務

Competitive Benefit Package

Learning & Development

Job summary

KenvueはHR Operations Team LeaderをAsia PacificのPhilippines・Metro Manila, Taguigエリアで募集しています。固定期間18カ月の契約で、マネージャー層を含むチームを統括し、HR/総務の取引を正確かつ適法に実行します。二つの異なる組織間の業務連携を円滑化し、従業員体験を守ります。

ハイブリッド勤務で、部門間の協働を推進する強い判断力と組織横断の調整力が求められます。経験豊富な人事オペレーションのリーダーとして、監督・監査対応にも熟練している方を歓迎します。

Qualifications

• HR Operations/Shared Servicesの経験が5年以上ある。
• End-to-end HRプロセスの基本知識を有する。
• 複数部門と連携して業務を推進できる。
• データ保護とガバナンスを理解し遵守できる。

Responsibilities

• 2つの組織の一時的な統合期間中のHR/管理系トランザクションの実行。
• Crossover Coordinatorsの監督およびエスカレーション窓口として機能。
• 部門間のHRプロセスの統合と協力を推進。
• プロセスの改善点を特定し、関係者と調整して解決を支援。

Skills

HR Operations

Leadership

Policy理解

コミュニケーション

データ保護

Tools

Workday

ServiceNow

Job description

Kenvueは現在、以下求人を募集しております。

HR Operations Team Leader (Fixed Term Contract)

私たちがしていること

私たちKenvueは、日々のケアが持つ驚くべき力を信じています。100年以上の伝統と科学に根ざし、Neutrogena®, Aveeno®, Tylenol®, Listerine®, Johnson’s® and BAND-AID® など、皆様が既にご存じでご愛用いただいているアイコニックなブランドを提供しています。科学は私たちの情熱であり、ケアは私たちの才能です。

Who We Are

私たちのグローバルチームは、インサイトとイノベーションに情熱を注ぎ、最高の製品をお客様にお届けすることに全力を注ぐ、多様で優秀な22,000人以上の社員で構成されています。専門知識と共感力を備えた Kenvuer であることは、毎日何百万人もの人々の生活に影響を与える力を持つことを意味します。私たちは、人を第一に考え、全身全霊をもってケアし、サイエンスで信頼を獲得し、勇気をもって解決します。

Role reports to:

Global Head of Operations and Enablement

場所:

Asia Pacific, Philippines, Metro Manila, Taguig

勤務地:

ハイブリッド

あなたがすること

This is a Fixed Term Contract for 18 Months

The HR Operations Team Leader acts as the system-of-record executor for managers who lead teams across two legally and technically separate organizations during a temporary period of organizational duplication as well as the supervisor for the other Crossover Coordinators. This role ensures that HR and administrative transactions are executed accurately and compliantly on behalf of managers who cannot act directly within the counterpart company’s systems, safeguarding process continuity, audit integrity, and employee experience throughout the transition period. The Crossover Coordinator Supervisor will be single point of contact for respective business area managers and the Crossover Coordinators, is responsible for overseeing the seamless integration of HR processes across departments, ensuring effective communication and collaboration and assist them with resolution of any employee related matters and issues, collaborates with other departments and coordinates with HR and non-HR functions for resolution within employee lifecycle. This role will manage cross-functional processes to drive organizational alignment and coordinate two way manager <-> employee support

Key Accountabilities / Responsibilities

• Supervision of Crossover Coordinators: Supervise the activities of the Crossover coordinators to ensure that they are providing their support timely and accurately as well as being the first line of escalation for the coordinators.
• Transaction Execution: Execute HR and administrative system support related to HR transactions and processes (Including “on behalf of cross-org managers”), ensuring each action is properly authorized, documented, and compliant before processing. This may also include support of any integration or people solutions/ people operational or HR admin activities as required.
• Process Improvement: Implement process improvements and cross-functional strategies to enhance workforce synergy across departments and assist managers and employees to obtain any required approvals as needed.
• Process Navigation: Interpret manager and employee requests, identify the correct process path across two distinct organizational systems, and route transactions or cases accordingly.
• Stakeholder Coordination: Serve as the operational link between cross-org managers and specialist teams (Compensation, Benefits, Talent, Mobility, Finance operations, IT), following up until resolution. Build strong understanding of the roles and responsibilities and the collaboration models between teams and individuals.
• Request validation: Recognize incomplete, inconsistent, or ambiguous requests and proactively clarify with the requester before acting, ensuring transactions reflect genuine intent and comply with governance.
• Compliance & Audit: Maintain complete, audit-ready documentation for every transaction executed under delegated authority.
• Escalation Management: Identify cases beyond standard process and elevate to the appropriate process owner.
• Continuous Feedback: Surface recurring process gaps or system limitations to the teams responsible for process design.

Competencies / Qualifications

• 5 years of experience in HR Operations, HR Shared Services, or a similarly process-driven administrative function.
• Fundamental knowledge of HR practices and end to end HR processes
• Exceptional ability to think outside the box and connecting dots to understand the issue and its interdependencies.
• Ability to manage multiple direct reports and prioritize for them as needed
• Working knowledge of HRIS platforms (e.g., Workday) and case management tools (e.g., ServiceNow);
• Strong judgment and attention to detail; able to identify when a request doesn’t align with policy or with another party’s expectations, and know what to ask.
• Identify process gaps, process risks and opportunities for improvement and address those accordingly
• Ability to manage a high volume of cross-functional requests with consistency and discretion. Clear communicator, able to coordinate across teams and two distinct organizational cultures. (ability to communicate across levels including senior leaders)
• Clear written communication for case documentation and cross-company coordination
• Trustworthy with sensitive and confidential employee data across two companies. Understanding and ability to follow basic data privacy processes

What’s in it for you

• Competitive Benefit Package*

• Paid Company Holidays, Paid Vacation, Volunteer Time & More!

• Learning & Development Opportunities

• Kenvuer Impact Networks

• This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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