HR Officer (Cebu)

Jollibee Group of Companies; Cebu City; On-site; PHP 280,000 - 480,000; Full time

Job summary

Red Ribbon Bakeshop, Inc. in Cebu City seeks an HR Officer to drive people strategies, partner with business leaders, and deliver end-to-end HR support across talent management, employee relations, and HR operations.

You will manage manpower planning, recruitment, performance management, and development programs while ensuring compliance with labor regulations.

The role requires a bachelor’s degree and at least three years of HR business partnering experience; willingness to be based in Cebu City.

Qualifications

• Bachelor’s degree in psychology, HR, business administration, management, or related field.
• Minimum three years of HR business partnering and account management experience.
• Experience in talent management, employee engagement, relations, performance management, and labor standards.
• Experience in operations-driven environments (retail, food service, hospitality, manufacturing) is an advantage.
• Strong stakeholder management, communication, and problem-solving skills.

Responsibilities

• Serve as the primary HR partner for assigned business units with guidance on people-related concerns and HR solutions.
• Support manpower planning, recruitment coordination, and talent sourcing to address workforce needs.
• Facilitate employee relations, disciplinary case management, and labor-related concerns while ensuring policy compliance.
• Drive organizational development initiatives including structure reviews and productivity improvements.
• Administer performance management processes, competency assessments, and employee development programs.
• Coordinate with Shared Services and Corporate HR teams to resolve employee concerns and manage HR transactions.

Skills

Stakeholder management

Communication

Problem-solving

Education

Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or related field

Job description

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The HR Officer will play a vital role in driving people strategies that support business growth and employee success. This role will serve as a trusted partner to business leaders by providing end-to-end HR support across talent management, employee relations, organization development, engagement initiatives, and HR operations.

• Serve as the primary HR partner for assigned business units, providing guidance on people-related concerns, policies, and HR solutions.
• Support manpower planning, recruitment coordination, and talent sourcing initiatives to address workforce requirements.
• Facilitate employee relations matters, disciplinary case management, and labor-related concerns while ensuring compliance with company policies and labor regulations.
• Drive organizational development initiatives, including structure reviews, workforce planning, and productivity improvements.
• Administer performance management processes, competency assessments, and employee development programs.
• Support succession planning and talent review activities to strengthen leadership and talent pipelines.
• Lead employee engagement, culture-building, recognition, and communication programs to enhance employee experience.
• Provide career coaching and developmental guidance to employees and managers to support growth and performance.
• Maintain accurate employee records, HR databases, personnel movement documentation, and SAP updates.
• Coordinate with Shared Services and Corporate HR teams to ensure timely resolution of employee concerns, benefits administration, and other HR transactions.

Job Qualifications:

• A graduate of Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or any related field.
• With at least three (3) years of strong HR Business Partnering and account management experience.
• Must have relevant experience in talent management, employee engagement, employee relations, performance management, and labor standards.
• Experience supporting operations-driven environments such as retail, food service, hospitality, manufacturing, or similar industries is an advantage.
• Strong stakeholder management, communication, and problem-solving skills.
• Willing to be assigned in Cebu City.

Red Ribbon Bakeshop, Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.