HR Officer (Cagayan de Oro)

Jollibee Group of Companies; Cagayan de Oro; On-site; PHP 650,000 - 1,050,000; Full time

Job summary

Red Ribbon Bakeshop, Inc. seeks an HR Officer to serve as a trusted partner to business leaders, delivering end-to-end HR support across talent management, employee relations, and HR operations in Cagayan de Oro.

The role focuses on workforce planning, succession, employee development, and engagement programs to elevate the employee experience while ensuring compliance with policies and labor regulations.

Qualifications

• Bachelor’s degree in a related field is required.
• At least three (3) years of HR business partnering and account management experience.
• Experience in talent management, employee engagement, employee relations, performance management, and labor standards.
• Experience in operations-driven environments such as retail, food service, hospitality, manufacturing, or similar industries is advantageous.
• Strong stakeholder management, communication, and problem-solving skills.
• Willing to be assigned in Cugman, Cagayan de Oro City.

Responsibilities

• Serve as the primary HR partner for assigned business units, guiding on people-related concerns and HR solutions.
• Support manpower planning, recruitment coordination, and talent sourcing.
• Facilitate employee relations matters, disciplinary case management, and labor-related concerns in compliance with policies and laws.
• Drive organizational development initiatives including structure reviews and workforce planning.
• Administer performance management processes and employee development programs.
• Support succession planning and talent reviews to strengthen leadership pipelines.
• Lead employee engagement, culture-building, recognition, and communication programs.
• Provide career coaching and development guidance to employees and managers.
• Maintain accurate employee records, HR databases, and SAP updates.
• Coordinate with Shared Services and Corporate HR to resolve employee concerns and benefits administration.

Skills

HR Partnering

Account Management

Stakeholder Management

Communication

Problem Solving

Talent Management

Employee Engagement

Employee Relations

Performance Management

Labor Standards

Education

Bachelor's degree in Psychology

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Tools

SAP

Job description

The HR Officer will play a vital role in driving people strategies that support business growth and employee success. This role will serve as a trusted partner to business leaders by providing end-to-end HR support across talent management, employee relations, organization development, engagement initiatives, and HR operations.

• Serve as the primary HR partner for assigned business units, providing guidance on people-related concerns, policies, and HR solutions.
• Support manpower planning, recruitment coordination, and talent sourcing initiatives to address workforce requirements.
• Facilitate employee relations matters, disciplinary case management, and labor-related concerns while ensuring compliance with company policies and labor regulations.
• Drive organizational development initiatives, including structure reviews, workforce planning, and productivity improvements.
• Administer performance management processes, competency assessments, and employee development programs.
• Support succession planning and talent review activities to strengthen leadership and talent pipelines.
• Lead employee engagement, culture-building, recognition, and communication programs to enhance employee experience.
• Provide career coaching and developmental guidance to employees and managers to support growth and performance.
• Maintain accurate employee records, HR databases, personnel movement documentation, and SAP updates.
• Coordinate with Shared Services and Corporate HR teams to ensure timely resolution of employee concerns, benefits administration, and other HR transactions.

Job Qualifications:

• A graduate of Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or any related field.
• With at least three (3) years of strong HR Business Partnering and account management experience.
• Must have relevant experience in talent management, employee engagement, employee relations, performance management, and labor standards.
• Experience supporting operations-driven environments such as retail, food service, hospitality, manufacturing, or similar industries is an advantage.
• Strong stakeholder management, communication, and problem-solving skills.
• Willing to be assigned in Cugman, Cagayan de Oro City.

Red Ribbon Bakeshop, Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.