1. Recruitment and Staffing
- Lead the end-to-end recruitment process for key positions across branches and departments.
- Develop strategies to attract candidates with finance, accounting, and customer service backgrounds.
- Coordinate manpower planning with department heads to ensure operational efficiency and timely placement of staff.
2. Employee Relations and Engagement
- Foster a positive and compliant workplace culture that aligns with the company’s values of trust and accountability.
- Manage employee relations cases, investigations, and disciplinary actions in accordance with labor laws.
- Plan and oversee employee engagement activities and recognition programs to strengthen morale and retention.
3. Performance Management
- Implement and monitor performance evaluation systems for both head office and branch personnel.
- Work closely with management to set clear KPIs and performance improvement plans.
- Provide coaching and feedback to supervisors and managers on handling performance issues fairly and effectively.
4. Compensation, Benefits, and Payroll Coordination
- Oversee payroll processing and ensure accurate and timely remittance of government-mandated benefits.
- Evaluate compensation structures and recommend adjustments to maintain internal equity and market competitiveness.
- Ensure compliance with DOLE, SSS, PhilHealth, Pag-IBIG, and BIR requirements.
5. Training and Development
- Identify skill gaps and coordinate training programs that enhance compliance, customer service, and financial literacy.
- Support leadership and behavioral development programs for supervisors and future leaders.
6. HR Policies and Compliance
- Develop, implement, and enforce HR policies consistent with company standards and labor regulations.
- Ensure the company’s HR practices comply with all applicable government laws and industry standards.
- Maintain confidential and up-to-date employee records and reports.
7. Strategic HR Partnership
- Collaborate with management in organizational planning and succession management.
- Provide data-driven insights on turnover, manpower utilization, and employee engagement trends.
- Lead HR projects that support business growth, process efficiency, and culture-building.
Requirements
- Bachelor’s Degree in Human Resource Management, Psychology, Business Administration, or related course.
- At least 5 years of solid HR experience, with 2 years or more in a supervisory or managerial capacity, preferably in the finance, banking, or lending industry.
- In-depth knowledge of Philippine Labor Laws, HR policies, and HRIS systems.
- Excellent interpersonal, communication, and leadership skills.
- Strong integrity, confidentiality, and analytical mindset.
- HR Certifications (CHRP, CHRM, or equivalent) are an advantage.
- Experience handling multiple branches or provincial operations.
- Background in compliance and audit support related to HR and labor standards.