Human Resources Manager

Copperstone Lending; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Copperstone Lending in the Philippines seeks an HR leader to oversee Philippine HR operations, policy development, and compliance. You will manage the full employee lifecycle, payroll coordination, and performance management, while partnering with regional teams to align with global HR initiatives.

The successful candidate will drive workforce planning, training, and employee relations, ensuring strict adherence to DOLE regulations and local benefits programs.

Qualifications

• Bachelor's degree in Human Resources Management, Business Administration, Psychology, or a related field.
• At least 5 years of HR experience, with at least 2 years in an HR supervisory or management position.
• Solid knowledge of Philippine labor laws, DOLE regulations, and local employment practices.
• Hands-on experience in managing full-cycle HR operations, including recruitment, payroll, compensation and benefits, employee relations, and labor compliance.
• Familiarity with statutory contributions and employee benefits, including SSS, PhilHealth, Pag-IBIG, and 13th-month pay.
• Proven experience handling employee disputes, disciplinary cases, and employee separation matters.
• Strong leadership, communication, problem-solving, and stakeholder management skills.
• Good command of written and spoken English.
• Ability to work independently, manage multiple priorities, and collaborate effectively with cross-functional and regional teams.

Responsibilities

• Oversee the overall HR operations and ensure the effective implementation of HR policies, procedures, and practices in the Philippines.
• Develop, review, and continuously improve HR policies, employee handbooks, and internal regulations in accordance with local labor laws and business requirements.
• Manage the full employee lifecycle, including onboarding, probation management, employee transfers, promotions, and offboarding.
• Establish efficient HR processes and ensure smooth day-to-day HR operations.
• Oversee payroll administration and ensure accurate and timely salary payments in coordination with the Finance team or external payroll providers.
• Manage employee compensation and benefits, including salary adjustments, bonuses, allowances, and insurance programs.
• Ensure compliance with statutory contributions and employee benefits, including SSS, PhilHealth, Pag-IBIG, and 13th-month pay.
• Review compensation and benefits practices to ensure market competitiveness and internal consistency.
• Handle employee relations matters, including employee grievances, disciplinary actions, performance issues, and employment disputes.
• Ensure compliance with Philippine labor laws and DOLE requirements.
• Manage employee separation processes, including resignation, termination, redundancy, final pay, and clearance procedures.
• Coordinate with external legal counsel and government agencies when necessary to manage labor-related matters and mitigate employment risks.
• Support performance management systems, probation assessments, annual reviews.
• Work with management to improve organizational structure, workforce effectiveness, and employee engagement.
• Support development and implementation of training, talent development, retention initiatives.
• Prepare regular HR reports covering headcount, recruitment, employee turnover, payroll costs, and other HR metrics.
• Provide HR insights and recommendations to management.
• Coordinate with regional and headquarters HR teams to align policies and global HR initiatives.

Skills

Leadership

Communication

Problem-solving

Stakeholder management

English

Independent work

Multitasking

Cross-functional collaboration

People management

Labor law knowledge

Education

Bachelor's degree in Human Resources Management, Business Administration, Psychology, or a related field

Job description

• Oversee the overall HR operations and ensure the effective implementation of HR policies, procedures, and practices in the Philippines.
• Develop, review, and continuously improve HR policies, employee handbooks, and internal regulations in accordance with local labor laws and business requirements.
• Manage the full employee lifecycle, including onboarding, probation management, employee transfers, promotions, and offboarding.
• Establish efficient HR processes and ensure smooth day-to-day HR operations.

2. Recruitment & Workforce Planning

• Work closely with business leaders and hiring managers to understand workforce requirements and develop recruitment plans.
• Oversee the end-to-end recruitment process, including job posting, candidate sourcing, interviews, offer management, and onboarding.
• Build and maintain effective recruitment channels and relationships with local recruitment agencies and headhunters.
• Monitor recruitment progress and provide regular hiring updates to management.

3. Compensation, Benefits & Payroll

• Oversee payroll administration and ensure accurate and timely salary payments in coordination with the Finance team or external payroll providers.
• Manage employee compensation and benefits, including salary adjustments, bonuses, allowances, and insurance programs.
• Ensure compliance with statutory contributions and employee benefits, including SSS, PhilHealth, Pag-IBIG, and 13th-month pay.
• Review compensation and benefits practices to ensure market competitiveness and internal consistency.

4. Employee Relations & Labor Compliance

• Handle employee relations matters, including employee grievances, disciplinary actions, performance issues, and employment disputes.
• Ensure compliance with Philippine labor laws and regulations, including relevant DOLE requirements.
• Manage employee separation processes, including resignation, termination, redundancy, final pay, and clearance procedures.
• Coordinate with external legal counsel and government agencies when necessary to manage labor-related matters and mitigate employment risks.

5. Performance Management & Organizational Development

• Support the implementation of performance management systems, probationary assessments, and annual performance reviews.
• Work with management to improve organizational structure, workforce effectiveness, and employee engagement.
• Support the development and implementation of employee training, talent development, and retention initiatives.

6. HR Reporting & Management Support

• Prepare regular HR reports covering headcount, recruitment, employee turnover, payroll costs, and other key HR metrics.
• Provide HR insights and recommendations to management to support business decisions.
• Coordinate with regional and headquarters HR teams to ensure alignment of HR policies and global HR initiatives.

Qualifications & Requirements

• Bachelor's degree in Human Resources Management, Business Administration, Psychology, or a related field.
• At least 5 years of HR experience, with at least 2 years in an HR supervisory or management position.
• Solid knowledge of Philippine labor laws, DOLE regulations, and local employment practices.
• Hands-on experience in managing full-cycle HR operations, including recruitment, payroll, compensation and benefits, employee relations, and labor compliance.
• Familiarity with statutory contributions and employee benefits, including SSS, PhilHealth, Pag-IBIG, and 13th-month pay.
• Proven experience handling employee disputes, disciplinary cases, and employee separation matters.
• Strong leadership, communication, problem-solving, and stakeholder management skills.
• Good command of written and spoken English.
• Ability to work independently, manage multiple priorities, and collaborate effectively with cross-functional and regional teams.