Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions.
Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user-centric solutions that empower people to protect what matters most.
Job Summary
The HR Manager will lead and oversee all aspects of human resources operations, including recruitment, employee relations, performance management, HR administration, compliance, and organizational development. This role requires a strategic thinker with strong leadership capabilities, sound judgement, and the ability to drive HR initiatives that align with business objectives while ensuring smooth day-to-day HR operations.
Key Responsibilities
Recruitment & Talent Acquisition
- Lead and own end-to-end recruitment strategy, including workforce planning, employer branding, sourcing channels, and selection processes.
- Manage and mentor HR recruitment staff; ensure timely fulfillment of hiring requirements across all departments.
- Partner with department heads to understand manpower needs, define role requirements, and advise on organisational structure.
- Oversee onboarding programmes to ensure a seamless integration experience for new hires.
- Drive continuous improvement of recruitment processes, metrics, and candidate experience.
HR Administration & Compliance
- Own and maintain the integrity of employee records, HR databases, and personnel masterfiles.
- Develop, implement, and regularly update HR policies, procedures, and employee handbooks in line with Philippine labour laws and regulations.
- Ensure full compliance with DOLE requirements, including employment contracts, statutory benefits, and government reporting.
- Oversee attendance monitoring systems and ensure accuracy of employee data for payroll processing.
- Manage employee documentation lifecycle: contracts, renewals, disciplinary records, and exits.
- Lead audits of HR records and implement proper filing and data protection protocols.
Employee Relations & Engagement
- Serve as the primary point of contact for employee concerns, grievances, and conflict resolution.
- Promote a positive workplace culture through engagement initiatives, recognition programmes, and open communication channels.
- Partner with management on performance management frameworks, including goal setting, appraisals, and development plans.
- Lead or support employee activities, town halls, and company events.
General HR Operations & Administration
- Manage HR budget, vendor relationships, and external provider coordination (e.g., recruitment agencies, training providers, benefits administrators).
- Oversee HR-related purchasing, inventory, and administrative requirements.
- Prepare regular HR reports and analytics for management review (headcount, turnover, recruitment metrics, etc.).
- Perform other duties and projects as assigned by Senior Management.
Qualifications
- Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field; Master's degree or HR certification (e.g., SHRM, CIPD) is a plus.
- At least 5 years of progressive HR experience, with a minimum of 2 years in a managerial or supervisory capacity.
- Proven track record in full-cycle recruitment, employee relations, and HR operations management.
- In-depth knowledge of Philippine labour laws, DOLE regulations, and HR best practices.
- Proficient in HRIS systems and Microsoft Office (Excel, Word, PowerPoint); experience with HR analytics tools is an advantage.
- Strong leadership, coaching, and team management skills.
- Excellent communication, negotiation, and stakeholder management abilities.
- Highly organised with strong problem-solving and decision-making skills.
- Demonstrated ability to maintain confidentiality and exercise sound professional judgement.
- Willingly to handle both strategic HR initiatives and operational/administrative responsibilities.