HR Manager

Bill Gosling Outsourcing; Manila; On-site; PHP 800,000 - 1,200,000; Full time

Benefits offered by this job

Growth opportunities

Comprehensive training

Team-oriented culture

Diversity & inclusion

Fun workplace

State-of-the-Art offices

Rewarding work

Job summary

Bill Gosling Outsourcing is seeking an experienced HR Manager to lead the HR department, oversee recruitment, onboarding, payroll, benefits, and compliance across global operations. This role partners with senior management to align people strategies with business goals.

The ideal candidate brings 5+ years in HR leadership, strong labour law knowledge, and a track record of building scalable people processes.

Qualifications

• College Diploma or equivalent in the Human Resource or a related business field.
• Bachelor’s Degree in Human Resource or related field is required.

Responsibilities

• Ensure that all necessary facilities and/or tools are available for use by employees.
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection.
• Maintains effective employee onboarding processes.
• Maintains effective compensation policies and processes and benchmarks against industry and legislative standards.
• Maintains employee benefit programs—identifying needs, and monitors effectiveness and participation.
• Manages and creates Human Resources policies and procedures that drive company values and goals.
• Manages HR information systems and maintain accurate records of employee performance, attendance, and disciplinary documentation.
• Manages performance management processes to grow and develop talent and succession plans.
• Recommend transfer, promotion, or dismissal of staff and manage offboarding processes.
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees.
• Deal with clients/vendors/stakeholders in a professional manner in accordance with company policy.
• Analyze statistical, performance, and employee metric reports.
• Ensure legal compliance by monitoring local statutory requirements and global compliance for the site.
• Manage payroll processes and ensure submission deadlines are met.
• Champion company core values and other company programs.
• Other duties as assigned.

Education

College Diploma or equivalent in the Human Resource or a related business field

Bachelor’s Degree in Human Resource or related field

Job description

Job Description:

Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

What You’ll Do

AIC Phil LLCThe HR Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring, employee relations, administering pay, benefits, and leave, and enforcing company policies and practices. They will work with Senior Management to support HR Projects in line with company goals.

• Ensure that all necessary facilities and/or tools are available for use by employees
• Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection (where applicable branch specific)
• Maintains effective employee onboarding processes
• Maintains effective compensation policies and processes and benchmarks against industry and legislative standards
• Maintains employee benefit programs – identifying needs, and monitors effectiveness and participation. Reviews industry benefits trends and makes recommendations (where applicable)
• Manages and creates Human Resources policies and procedures that drive company values and goals
• Manages Human Resource information systems - Maintain accurate records of employee performance, including quality audits, attendance records, and disciplinary documentation
• Manages performance management processes to grow and develop talent and succession plans
• Recommend transfer, promotion, or dismissal of staff, as is appropriate and manages off boarding processes
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Deal with clients/ vendors/ stakeholders in a professional and appropriate manner, in accordance with the Company's Mission Statement, Promise of Performance, and Company Policy
• Analyze all relevant statistical, performance, and employee metric reports
• Ensures legal compliance by monitoring and implementing applicable human resource local statutory requirements.
• Ensures global compliance by reviewing, monitoring and implementing human resources practices applicable for the site.
• Manage payroll processes and ensure submission deadlines are met (where applicable branch specific)
• Champion company core values and other company programs to engage and motivate our employees
• Other duties as assigned

Education

College Diploma or equivalent in the Human Resource or a related business field

Trinidad & Tobago – Bachelor’s Degree in Human Resource or related field is required

Experience

2-5 years Human Resources work experience covering multiple disciplines, with managerial experience

Minimum of 5 years in a Human Resources Managerial role or equivalent work experience outside of the Company, would be an asset

Certificates, Licenses, & Registration

Membership in a professional Human Resources organization (e.g. HRPAO or SHRM) is preferred. Working toward HR designation is an asset.

Why Join Us?

• Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
• Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.
• Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.
• Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
• Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.
• State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.
• Rewarding Work: Help businesses grow while making a real difference in people’s lives!

Get to Know Us Better!

Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

Twitter & Instagram: bgocareers

Facebook: Bill Gosling Outsourcing

LinkedIn: Bill Gosling Outsourcing

Website – https://www.billgosling.com/careers

By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s privacy policy here- https://www.billgosling.com/privacy-policy and consent to the collection, use, and storage of personal information in accordance with the policy.

At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here.

If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

Bill Gosling Outsourcing – Where your career thrives!