HR Intern(MJ003809)

Trip.com; Manila; On-site; PHP 134,000 - 201,000; Full time

Job summary

Trip.com Group is a leading global travel service provider with multiple brands and four Customer Service Centres offering 24/7 support in 19 languages. This HR internship role supports end-to-end recruitment, candidate communications, onboarding coordination, and MOA management for interns.

You will work with Operations, Administration, IT, and other teams, handling background checks and HR queries while developing your HR skills in a global company.

Qualifications

• Undergraduate student pursuing HR, Business Administration, Psychology, or related field.
• Familiar with MS Office tools and Microsoft applications.

Responsibilities

• Support end-to-end recruitment process: candidate screening, interview scheduling, onsite interview coordination, assessments, and recruitment activities.
• Prepare and send interview, onboarding, and HR communications to candidates and internal stakeholders.
• Prepare weekly recruitment updates, trackers, and reports.
• Coordinate onboarding requirements with Operations, Administration, IT, and other teams.
• Coordinate MOAs and other documents with interns, educational institutions, and stakeholders.
• Maintain internship records and monitor MOA approvals, signatures, and deadlines.
• Conduct background checks, employment verification, and reference checks.
• Provide basic HR Business Partner support and respond to employee queries.

Skills

Self-motivated

Analytical thinking

Time management

Communication skills

Organizational skills

Problem solving

Attention to detail

Education

Undergraduate degree in HR/Business/Psychology

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

• Support the end-to-end recruitment process, including candidate screening, interview scheduling, onsite interview coordination, assessments, and recruitment activities.
• Prepare and send interview, onboarding, and relevant HR communications to candidates and internal stakeholders.
• Prepare weekly recruitment updates, trackers, and reports.
• Supporting new employee orientation and coordinating onboarding requirements with Operations, Administration, IT, and other relevant teams.
• Coordinate internshipMemorandums of Agreement (MOAs)and other required documents with interns, educational institutions, and internal stakeholders.
• Maintain internship records and monitor the status of MOA approvals, signatures, and submission deadlines.
• Conduct and coordinate background checks, employment verification, and reference checks.
• Provide basic HR Business Partner support, including responding to general employee queries and coordinating HR-related requests.

What you'll Need to Succeed

• Currently pursuing an undergraduate degree in Human Resources, Business Administration, Psychology, or a related field.
• Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
• Self-motivated, proactive, and equipped with a can-do attitude.
• Good analytical and problem-solving skills.
• Strong administrative, organizational, and time-management skills.
• Effective written and verbal communication skills.
• Strong attention to detail and the ability to handle confidential information professionally.

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.