HR Helpdesk

Infosys BPM Philippines; Philippines; On-site; PHP 391,000 - 558,000; Full time

Job summary

Infosys BPM Philippines is seeking an HR Admin Associate (HR Generalist, HR Operations, Shared Service Generalist) to join our team. The role involves processing Hire to Retire transactions, employee data management, and providing timely HR support to the business.

The ideal candidate has 3–5 years in HR administration, strong communication skills, and working knowledge of MS Office and HRMS/ERP systems such as SAP, SuccessFactors or Workday.

Qualifications

• 3-5 years of experience in HR Administration (Employee Data Management, Benefit Admin, Compensation Admin, Performance Management, Fleet Management) with at least 2 years in HR organization
• Must have graduate in any stream and strong written and verbal communication skills
• Experience in HR Operations and Global Mobility process
• Results and deadline driven
• Ability to work independently and as part of a team
• Computer proficiency (MS Office – Word, Excel and Outlook)
• Experience in HRMS/ERP like SAP, SuccessFactors, Workday etc.

Responsibilities

• Process Hire to Retire transaction
• Process & perform quality checks on all HR transactions and Recruitment admin activities
• Provide assistance on resolving level 2 & 3 level questions on all HR transactions and Recruitment admin activities
• Escalate non-transactional, production, issues promptly and according to established protocols
• Participate and contribute towards process transformation & automations
• Respond to escalated issues from HR professionals, and HR managers
• Supports TL in training, daily reviews and escalations resolutions

Skills

HR Administration

Communication skills

MS Office

Teamwork

Independent & deadline-driven

Education

Graduate in any stream

Tools

SAP

SuccessFactors

Workday

Job description

HR Admin. (HR Generalist, HR Operations, Shared Service Generalist) Associate

Required Experience:

• 3-5 years of experience in HR Administration (Employee Data Management, Benefit Admin, Compensation Admin, Performance Management, Fleet Management) process with at least 2 years in Experience in HR organization

Must Have:

• Graduate in any stream
• Strong written and verbal communication skills
• Experience in HR Operations and Global Mobility process
• Results and deadline driven
• Ability to work independently and as part of a team
• Computer proficiency (MS Office – Word, Excel and Outlook)
• Experience in HRMS/ERP like (SAP, SuccessFactors, workday etc.)

Good to have

• Experience specific to Hire to Retire Data administration for Global (US , EMEA, APAC) clients will be added advantage.

Key Responsibilities:

• Process Hire to Retire transaction
• Process & perform quality checks on all HR transactions and Recruitment admin activities.
• Provide assistance on resolving level 2 & 3 level questions on all HR transactions and Recruitment admin activities.
• Escalate non-transactional, production, issues promptly and according to established protocols
• Participate and contribute towards process transformation & automations
• Respond to escalated issues from HR professionals, and HR managers
• Supports TL in training, daily reviews and escalations resolutions

We value Diversity, Equity, and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. #Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines