HR Generalist

Medical Solutions Business Services Philippines; Quezon City; On-site; PHP 350,000 - 550,000; Full time

Job summary

Worldwide Resource Solutions is seeking an HR Generalist to join our Manila-based team. The role covers recruitment, employee relations, performance management, and compliance to support our growth objectives.

You will collaborate with managers across the organization, administer HR processes, maintain records in HRIS, and ensure data integrity while upholding confidentiality and high service standards in a fast-paced environment.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 2-4 years of HR generalist or related HR experience.
• Strong knowledge of employment laws and HR best practices.
• Experience with HRIS systems and Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational abilities.
• Ability to maintain confidentiality and handle sensitive information.
• Customer service orientation and problem-solving skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficient in Microsoft Office 365, Google Workspace, and HRIS systems.
• Excellent verbal and written communication and stakeholder management skills.
• Resilient, adaptable, and able to work in a fast-paced environment with shifting priorities.
• Amenable to work on-site in Cubao, Quezon City, and flexible to work shifting schedules as business requires.

Responsibilities

• Manage full-cycle recruitment process including job posting, screening, interviewing, and onboarding
• Partner with hiring managers to understand staffing needs and develop effective recruitment strategies
• Conduct initial candidate screenings and coordinate interview schedules with hiring teams
• Serve as first point of contact for employee questions, concerns, and conflict resolution
• Investigate and resolve workplace issues while maintaining confidentiality and professionalism
• Support employee engagement initiatives and culture-building activities
• Administer performance review processes and provide guidance to managers on performance discussions
• Support development of performance improvement plans and employee development initiatives
• Track and analyze performance metrics to identify trends and improvement opportunities
• Ensure compliance with employment laws and policy administration
• Maintain and update employee handbook, policies, and procedures
• Support internal and external audits related to HR practices and documentation
• Maintain accurate employee records in HRIS and ensure data integrity
• Generate HR reports and analytics to support business decision-making
• Assist with benefits administration and enrollment processes
• Assist with salary benchmarking and compensation analysis projects
• Process employment-related documentation including offer letters and employment agreements
• Respond to employment verification requests and maintain personnel files
• Support special projects and initiatives as assigned by HR leadership
• Participate in HR team meetings and contribute to process improvement efforts

Skills

HR Generalist

Recruitment

Employee Relations

Performance Management

Compliance

HRIS

MS Office

Communication skills

Confidentiality

Stakeholder management

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

HRIS systems

Microsoft Office Suite

Google Workspace

Job description

We are seeking a dedicated HR Generalist to join our dynamic human resources team. In this role, you will support the full spectrum of HR functions including recruitment, employee relations, performance management, and compliance. You will work closely with managers and employees across all levels of the organization to ensure effective HR service delivery and support our company's growth objectives.

Key Responsibilities

Recruitment and Talent Acquisition

• Manage full-cycle recruitment process including job posting, screening, interviewing, and onboarding
• Partner with hiring managers to understand staffing needs and develop effective recruitment strategies
• Conduct initial candidate screenings and coordinate interview schedules with hiring teams

Employee Relations and Engagement

• Serve as first point of contact for employee questions, concerns, and conflict resolution
• Investigate and resolve workplace issues while maintaining confidentiality and professionalism
• Support employee engagement initiatives and culture-building activities

Performance Management

• Administer performance review processes and provide guidance to managers on performance discussions
• Support development of performance improvement plans and employee development initiatives
• Track and analyze performance metrics to identify trends and improvement opportunities

Compliance and Policy Administration

• Ensure compliance with federal, state, and local employment laws and regulations
• Maintain and update employee handbook, policies, and procedures
• Support internal and external audits related to HR practices and documentation

HR Information Systems and Data Management

• Maintain accurate employee records in HRIS and ensure data integrity
• Generate HR reports and analytics to support business decision-making
• Assist with benefits administration and enrollment processes

Compensation and Benefits

• Assist with salary benchmarking and compensation analysis projects
• Support benefits administration and employee communications regarding benefit programs
• Process employment-related documentation including offer letters and employment agreements

General HR Operations

• Respond to employment verification requests and maintain personnel files
• Support special projects and initiatives as assigned by HR leadership
• Participate in HR team meetings and contribute to process improvement efforts

Requirements

Must-Have Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field
• 2-4 years of HR generalist or related HR experience
• Strong knowledge of employment laws and HR best practices
• Experience with HRIS systems and Microsoft Office Suite
• Excellent written and verbal communication skills
• Strong attention to detail and organizational abilities
• Ability to maintain confidentiality and handle sensitive information
• Customer service orientation and problem-solving skills
• Excellent analytical, problem-solving, and decision-making abilities.
• High level of integrity, confidentiality, and attention to detail.
• Proficient in Microsoft Office 365, Google Workspace, and HRIS systems.
• Excellent verbal and written communication and stakeholder management skills.
• Resilient, adaptable, and able to work in a fast-paced environment with shifting priorities.
• Amenable to work on-site in Cubao, Quezon City, and flexible to work shifting schedules as business requires.

EQUAL EMPLOYMENT OPPORTUNITY

Worldwide Resource Solutions provides Equal Employment Opportunity in compliance with all applicable government laws, ensuring equal opportunity in all aspects of employment.

Data Privacy Disclaimer

Worldwide Resource Solutions is committed to protecting your privacy. This privacy policy applies to the personal data collected and processed during the recruitment process. We will process your personal data in accordance with applicable data protection legislation.

Purpose of Processing

Your personal data will be collected and processed solely for the purpose of recruitment and selection activities related to the advertised position. This includes assessing your qualifications for the role, communicating with you during the recruitment process, and making hiring decisions.

Types of Personal Data Collected

We may collect and process the following types of personal data:

• Contact information (e.g., name, address, email address, phone number)
• Professional qualifications and work experience
• Educational background and certifications
• Employment history and references
• Any other information you voluntarily provide in your application

Legal Basis for Processing

Processing of your personal data is necessary for the performance of a contract to which you are a party (i.e., to assess your suitability for employment) and for our legitimate interests in making employment decisions.

Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Disclosure of Personal Data

Your personal data may be disclosed to third parties only when necessary for the purposes of recruitment and selection, such as to external recruitment agencies or background check providers. We will ensure that any third parties processing your data on our behalf do so securely and in accordance with applicable data protection laws.

Security of Personal Data

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Your Rights

You have the right to request access to, rectification of, or erasure of your personal data. You also have the right to restrict processing, object to processing, and the right to data portability. To exercise these rights, or if you have any questions regarding the processing of your personal data, please contact dp•@wwrsintl.com

Consent

By submitting your application, you consent to the processing of your personal data as described in this privacy policy.