HR Generalist

Appen Limited; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

Appen Limited is seeking an HR Generalist in the Philippines to support onboarding, employee movement, and offboarding across ~600 Project Workers and 200 Corporate staff. You will work within HR Operations, ensuring compliance and timely HR services while aiding benefits, engagement, and local reporting.

You will gain exposure to Sprout and Workday, support automation efforts, and contribute to global HR initiatives. Strong attention to detail and customer service mindset are essential.

Qualifications

• 2+ years of experience in HR operations, generalist, or shared services (Philippines).
• Knowledge of Philippine statutory requirements (BIR, SSS, PhilHealth, Pag-IBIG).
• Hands-on experience with HRIS platforms Sprout and/or Workday.

Responsibilities

• Issue employment contracts and confirm pre-employment requirements for Day 1.
• Conduct new hire orientation on policies, benefits, and entitlements.
• Coordinate Day 1 readiness with IT, Facilities, and hiring manager.

Skills

HR operations

HR generalist

Payroll coordination

HRIS

Attention to detail

Communication skills

Process automation / AI tools

Tools

Sprout

Workday

Job description

The Role

The HR Generalist is the primary point of support for onboarding, employee movement, and offboarding across Appen's Philippines workforce of approximately 600 Project Workers and 200 Corporate employees. This role sits within HR Operations team in the Philippines and reports to the Director of Employee Experience, ensuring HR services are delivered accurately, on time, and in full compliance with local requirements.

Beyond core HR operations, this role offers a supporting hand in benefits administration, employee engagement, and local reporting, plus exposure to HR systems (Sprout and Workday) and global projects. It's a strong fit for someone who wants to build deep HR operations expertise while contributing to process improvement through automation and AI tools, including Claude.

Key Responsibilities

• Issue employment contracts and confirm all pre-employment requirements are complete before Day 1, including government IDs, clearances and pre-employment medical results.
• Conduct new hire orientation covering Appen policies, code of conduct, benefits and local statutory entitlements.
• Coordinate Day 1 readiness with IT, Facilities and the hiring manager.
• Prepare and validate semi-monthly payroll inputs and reports, and resolve payroll queries within agreed service levels.
• Process statutory leave entitlements — expanded maternity, paternity, solo parent, VAWC and special leave for women
• Maintain complete and accurate employee 201 files in line with retention requirements.
• Maintain HRIS data integrity: audit records on a regular cycle and reconcile against payroll and organisational data.
• Process employee change notices for promotions, title changes, salary increases and transfers, ensuring approvals, system updates and payroll cut-offs align.
• Provide first-level advice to employees and managers on HR policy, the Labor Code and company procedures.
• Maintain and communicate local HR policies, and support updates when legislation changes.
• Manage offboarding documentation and system updates end to end — resignation acceptance, clearance, exit interview, final pay and Certificate of Employment.
• Support the administration of statutory contributions and remittances
• Support the administration of benefits enrolment and changes (HMO, life insurance, leave entitlements) and act as first point of contact for benefit queries.
• Contribute to cross-functional global HR initiatives and projects across Appen

What you'll bring

• Minimum of 2 years of experience in HR operations, generalist, or shared services roles in the Philippines, ideally supporting both project-based and corporate employee populations
• Working knowledge of Philippine statutory requirements (BIR, SSS, PhilHealth, Pag-IBIG) and payroll coordination processes
• Hands-on experience with HRIS platforms; Sprout and/or Workday experience highly regarded
• Strong attention to detail and ability to manage high-volume administrative processes across a 600-person workforce
• Interest in process automation and AI-enabled tools as part of continuous improvement
• Clear, professional communication skills and a service mindset

About Appen

Appen has been a leader in AI training data for over 30 years. We specialise in human generated data to train, fine tune, and evaluate models across generative AI, large language models, computer vision, and speech recognition. Our AI assisted data annotation platform and global crowd of more than 1 million contributors in over 200 countries support model pre training, supervised fine tuning, evaluation and benchmarking, safety and red teaming, and multilingual global expansion.