HR Generalist

LanguageLine Solutions; Philippines; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

LanguageLine Solutions is seeking an organized HR Generalist to support key HR functions and deliver a positive employee experience. You’ll gain hands-on exposure to Employee Relations, HR Operations, Compensation & Benefits, Offboarding, and HR Administration while ensuring smooth lifecycle processes.

The role offers hybrid work at Ayala, Makati with onsite reporting twice weekly and a flexible night-shift schedule.

Qualifications

• Minimum 2 years of general HR experience including employee relations.
• Strong understanding of core HR processes and the employee lifecycle.
• Proficient in Microsoft Office applications.
• Excellent communication and organizational skills.
• Willingness to work nights in a hybrid setup.

Responsibilities

• HR Ticket Management and Employee Support: respond to inquiries and guide policy.
• Employee Relations Support: prepare and maintain case files and notices; coordinate hearings where needed.
• Offboarding Administration Support: manage resignations, terminations, exits, and clearance.
• Compensation and Benefits Support: assist with enrollment, payroll inquiries, and benefit docs.
• HR Records and Reporting: maintain databases and prepare reports for audits.
• General HR Administration: assist policies, communications and process improvements.

Skills

MS Office

Communication

Organizational skills

Confidentiality

Employee relations

Tools

HRIS

Job description

We're looking for an organized and people-oriented HR Generalist to support key HR functions and help deliver a positive employee experience. In this role you’ll gain hands‑on experience in Employee Relations, HR Operations, Compensation & Benefits, Offboarding, and HR Administration while ensuring a seamless employee experience throughout the lifecycle.

Work Setup: Hybrid at Ayala, Makati – must be willing to report onsite 2\× a week. Flexible schedule, primarily night shift.

What You’ll Do

• HR Ticket Management and Employee Support: Respond to HR tickets and employee inquiries promptly; provide guidance on HR policies and processes; route complex concerns; monitor ticket status to ensure timely follow‑up and closure.
• Employee Relations Support: Prepare, process, and maintain relations documentation (incident reports, NTEs, NODs, hearing notices, case files); maintain trackers and databases; coordinate hearing schedules; escalated issues to stakeholders.
• Offboarding Administration Support: Manage end‑to‑end separation process—resignations, terminations, exits—clearance requirements, exit interviews, final documentation, turnover activities; update records.
• Compensation and Benefits Support: Administer compensation/benefit updates; enrollment support, document collection, claims coordination; address payroll/benefit inquiries; coordinate with Payroll, Benefits, HR Operations.
• HR Records and Reporting: Maintain accurate databases, trackers, documents; prepare reports, summaries, data extracts; support audits and compliance activities.
• General HR Administration: Administrative support across functions; assist initiatives, communications, policy updates, process improvements; perform other duties as assigned.

What We’re Looking For

• At least 2 years of experience in General Human Resources, Employee Relations, Legal & Compliance, or related HR functions.
• Strong understanding of core HR processes and the employee lifecycle.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Excellent communication, interpersonal, and organizational skills.
• Strong attention to detail and ability to manage multiple priorities while maintaining accuracy and confidentiality.
• Willingness to work nights in a hybrid setup.

Preferred Qualifications

• Experience with an HRIS.
• Working knowledge of Compensation & Benefits, HR Operations, and Employee Relations.
• Familiarity with Philippine statutory benefits and government agencies (SSS, PhilHealth, Pag‑IBIG, BIR).
• Experience supporting disciplinary processes and case documentation.

Send your updated CV to [e-mail] and apply today.