HR Generalist

TaskUs; Angeles; On-site; PHP 400,000 - 600,000; Full time

Job summary

TaskUs, a global provider of outsourced digital services, is seeking an HR Generalist to support employees in our Angeles, Pampanga site. You will handle employee relations, administer HR programs, and ensure compliance with local labor laws and company policies.

You will partner with payroll, benefits, and talent teams, manage investigations, onboarding, and leave administration, and help drive a People First culture through accurate, confidential service and continuous process improvements.

Qualifications

• Excellent verbal and written communication.
• Strong interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• BPO background is a plus

Responsibilities

• Handles due process documents and proceedings such as admin hearings.
• Conducts background checks and employee eligibility verifications.
• Administers and executes HR programs including compensation, benefits, leave, disciplinary matters, investigations, performance and talent management.
• Handles inquiries from applicants, employees, and supervisors.
• Attends disciplinary meetings, terminations, and investigations.
• Maintains compliance with local employment laws and regulations.
• Keeps knowledge of HR trends, best practices, and regulatory changes.
• Performs other duties as assigned.

Skills

Communication

Interpersonal skills

Organizational skills

Time management

Analytical thinking

Problem solving

Prioritization

Integrity & confidentiality

Employment laws

BPO experience

Job description

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer

At TaskUs, we prioritize our employees’ well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee’s career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Role Overview

What does an HR Generalist really do? Think of yourself as the primary person who will be in charge of taking care of the employees.

Imagine yourself going to work with one thing on your mind: you want to make a change. As you tackle your new tasks for the day, you know that it will lead to one thing: that you will be in charge of Employee or Labor Relations.

As a HR Generalist, you will:

• Handles due process documents and proceedings such as admin hearings, and the like
• Conducts or acquires background checks and employee eligibility verifications.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management,
• Performs other duties as assigned.

Requirements

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• BPO background and experience is a plus

How We Partner To Protect You

TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.