Hr Coordinator - Au

eClerx LLC; Philippines; On-site; PHP 2,415,000 - 3,294,000; Full time

Job summary

Eclerx is seeking an HR Coordinator to support recruitment across the AU operations, including writing job ads, posting roles, and coordinating pre-employment checks with precise, compliant documentation. You will act as the point of contact for candidates, schedule interviews with hiring managers, and maintain accurate candidate records while generating routine recruitment reports.

You will support onboarding and employee document workflows, HR reporting, exits, and ad-hoc HR projects, helping

Qualifications

• Experience coordinating recruitment activities end-to-end.
• Knowledge of pre-employment checks and compliance.
• Familiarity with Workday and HR documentation.
• Strong communication with candidates and hiring managers.

Responsibilities

• Assist recruitment coordination: ads, postings, checks, documentation.
• Coordinate interviews and liaise with managers and candidates.
• Maintain candidate registers and recruitment reports.
• Ensure documentation storage complies with policies and legal requirements.
• Support onboarding, employee documents, HR reporting and exits.

Skills

Recruitment coordination

Candidate communication

HR data analysis

Documentation management

Tools

Workday

HRIS

MS Office

Job description

HR Coordinator - AU

Company : Eclerx Job Type : Full Time Philippines

Job Description - HR Coordinator - AU

Description

Recruitment Coordination

• Support the recruitment process by writing job ads, managing job postings, conducting pre-employment checks, and collating all necessary employment and work eligibility documentation
• Act as point of contact for candidates throughout the pre-employment check process, providing timely updates and support as necessary
• Schedule interviews and liaise with hiring managers and candidates to coordinate interview times and locations
• Maintain accurate candidate register and files and prepare reports on recruitment activities, such as; source effectiveness, candidate feedback etc.
• Ensure all documentation is stored securely and in compliance with company policies and legal requirements
• Assist the Recruitment & HR managers with data analysis and reporting related to recruitment metrics and trends
• Continuously seek ways to improve the efficiency and effectiveness of the recruitment process

Employee Documents & Onboarding

• Prepare and send out employment agreements, letters of offer and onboarding documents for new employees
• Generate employee documents as required (i.e. variation letters, salary change letters, acceptance of maternity leave letters etc)
• Action assigned business processes within Workday in a timely manner
• Ensure all the appropriate approvals are evident and details aligned before processing any requests for employment agreements and employee documents
• Monitor all external employee forms, such as; Kiwisaver, IRD & Union to ensure we continue to use the most up-to-date version
• Maintain and update all employee records, including Job Descriptions using appropriate and consistent naming conventions to ensure accurate filing at all times
• Conduct onboarding check-in conversations with new starters within the first 0-12 months of tenure
• Maintain and update new starter spreadsheets and send out onboarding ‘Welcome Boxes’ to all new starters

Employee Benefits

• Manage and coordinate the Company’s Southern Cross programme
• provide monthly new starters and termination report to Southern Cross
• ensure employees are aligned to the relevant approved plan
• maintain up-to-date collateral
• regularly follow up with Southern Cross to identify any issues connecting or setting up new employees
• establish a report on statistics to measure the ‘uptake’ of the benefit and membership usage (SX should be able to provide this)
• Manage and coordinate the Company’s Employee Assistance Program
• maintain and distribute up-to-date collateral
• regularly share to all employees via the HR Mailbox or U+ EAP wellbeing tips as received by our Provider
• Long Service Leave (Anniversary) - Monthly
• each month, prepare and distribute Long Service Certificates to Line Managers for the month ahead
• create a monthly sheet for long service payments and submit for approval, once approved forward to payroll for processing
• coordinate payments dates with payroll and Line Manager to ensure anniversary is recognized prior to payment being processed

HR Reporting

• Update on a as-you-go basis all HR registers / statistical reports, such as; new starters, exits and variations to employment
• Assist with the collation and preparation of regular HR reports as requested by the HR Manager, or other Senior Managers

Exit Interviews

• Conduct Exit interviews with as many departing employees as possible
• Escalate any serious concerns raised immediately to the HR Manager
• Create and maintain a monthly report to identify areas of concern and trends

General HR

• Monitor and manage HR group mailboxes, including acknowledging and responding to standard admin actions/queries and/or escalating where appropriate
• Assist the Payroll and Recruitment Teams with queries as they arise
• Provide local assistance and coordination for training activities as required by L&OD Manager, Pacific
• Provide content for HR Communications, such as; TownHall / ToolBox presentations/meetings
• Build effective working relationships with all business leaders and the local HR Team to maintain proactive communication to ensure all actions and queries are resolved within agreed timeframes
• Support the HR Manager with investigations or reviews into employee data as required

Projects (Adhoc)

• Support the HR Transformation & Shared Services Manager with project initiates and activities as required
• Review Company policies and procedures as required and make recommendations ensuring legal compliance
• Identify and initiate opportunities to promote employee engagement and/or community focused activities across NZ and Fiji, taking into consideration the remoteness of the majority of our workforce