HR Coordinator

Cushman & Wakefield; Philippines; On-site; PHP 320,000 - 520,000; Full time

Job summary

Cushman & Wakefield is seeking an HR Coordinator in the Philippines to manage background checks, compliance, and onboarding/offboarding reporting for a client account. The role acts as the front-line contact for employee inquiries, liaising with third-party background check providers and the HR Shared Services team.

Reports to the on-account Senior People Partner based in Singapore. This position requires strong organizational skills, 2 years HR experience, and proficiency with HR systems such

Qualifications

• Bachelor's degree in HR or equivalent.
• At least 2 years HR or related experience.
• Experience with HR systems (Workday) and background screening tools (Sterling Direct, OnGrid, Fieldglass).
• Strong organizational, detail-oriented, and independent work in fast-paced environments.
• Ability to handle confidential information professionally.
• Willing to work 5 days a week with 2 days in the office.

Responsibilities

• Manage end-to-end background check processes across APAC and EMEA.
• Serve as primary contact for managers and employees on procedures.
• Create and maintain reports while safeguarding confidential data.
• Collaborate with HR Shared Services to resolve issues and improve processes.
• Provide high-level customer service and ensure policy compliance.

Skills

Background checks

HRIS Workday

Reporting

Compliance

Customer service

Interpersonal skills

Time management

Education

Bachelor's Degree in HR or equivalent

Tools

Sterling Direct

OnGrid

Fieldglass

Workday

Job description

Job Description:

HR Coordinator

Job Description Summary

This individual will demonstrate and execute all functions of the Human Resources Coordinator role focused on managing the background check process, compliance, and reporting as part of the onboarding process for new hires as well as offboarding on a client account within Global Occupier Services. This position will act as front-line point of contact for employee inquiries and will liaise regularly with the company’s third-party background check providers and members within our HR Shared Services team. This role with report directly to the on-account Senior People Partner based in Singapore.

Job Description

About the Role:

• Managed end-to-end background check processes across 15–18 countries in APAC and EMEA, ensuring timely completion, compliance, and adherence to SLAs.
• Served as the primary point of contact for managers and employees, providing guidance on background check procedures, HRIS (Workday) transactions, and process-related inquiries.
• Created and maintained daily, weekly, and monthly reports, documentation, and communications while safeguarding confidential employee records and data.
• Collaborated with HR Shared Services and key stakeholders to resolve issues, support projects, deliver training, and improve background screening processes.
• Provided high-level customer service by addressing routine and complex cases, interpreting policies, ensuring compliance, and maintaining process standards and guidelines.

About You

• Bachelor's Degre in HR or equivalent.
• 2 years of HR or related experience with the ability to handle sensitive and confidential employment information professionally.
• Experience with HR systems such as Workday preferred, along with exposure to background screening tools including Sterling Direct, OnGrid, and Fieldglass.
• Highly organized, detail-oriented, and adaptable, with the ability to prioritize tasks, work independently, and thrive in a fast-paced environment.
• Demonstrates critical thinking, problem-solving, interpersonal skills, accountability, and a strong sense of ownership in delivering results.
• Agreeable to work 5 days a week with 2 days in the office.

Why join Cushman & Wakefield?

Cushman & Wakefield Is a Global Powerhouse In Real Estate Services, Known For Its Entrepreneurial Spirit, Collaborative Culture, And Relentless Focus On Client Outcomes. Our Partnership With This Client—a Top 10 Fortune 500 Healthcare Company Ranked Among America’s Most Innovative And The World’s Most Admired Offers An Incredible Opportunity For The Right Person To Make a Real Impact. Working At Cushman & Wakefield Means You Will Benefit From

• Being part of a growing global company.
• Career development and a promote from within culture.
• An organization committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Islander Islanders are highly encouraged to join us! (For AUS only)

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”

Requirements: