HR Coordinator

Teleperformance

Mexico

On-site

PHP 334,800 - 446,400

Full time

14 days+

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Job summary

A leading outsourcing company is seeking an Onboarding Coordinator in Pampanga, Philippines. The role involves designing and implementing onboarding processes, ensuring a seamless employee integration from preboarding to offboarding. Ideal candidates will have proven HR experience, strong knowledge of onboarding strategies, and excellent communication skills. This full-time position emphasizes strategy and governance, with responsibilities that include administering digital tools and analytics to enhance employee engagement.

Qualifications

Proven experience in HR, Talent Management, or Employee Experience roles.
Strong knowledge of onboarding strategies and HR governance.
Ability to manage digital tools and platforms for employee engagement.

Responsibilities

Develop and execute comprehensive onboarding programs.
Establish and maintain clear policies and governance frameworks.
Administer and optimize digital platforms for onboarding.
Monitor and analyze onboarding metrics for improvements.
Design preboarding activities for new hires.
Deliver structured onboarding programs to integrate employees.

Skills

HR experience

Onboarding strategies

Digital tools management

Analytical mindset

Excellent communication skills

Tools

MS Office

Job description

Apply before: Friday, January 09th, 2026

Overview

The Onboarding Coordinator is responsible for designing, implementing, and continuously improving the employee lifecycle processes, ensuring a seamless integration from preboarding to offboarding. This role focuses on strategy, governance, and the use of digital tools to enhance employee engagement and organizational culture.

Education and specific training

Key Responsibilities

Onboarding Strategy: Develop and execute comprehensive onboarding programs aligned with organizational goals.
Policy & Governance: Establish and maintain clear policies and governance frameworks to ensure compliance and consistency across all onboarding processes.
Management Tools / Welcomesite: Administer and optimize digital platforms (e.g., Welcomesite) to support onboarding, communication, and employee engagement.
Analytics: Monitor and analyze onboarding metrics to identify trends, measure effectiveness, and propose improvements.
Preboarding: Design preboarding activities to prepare new hires before their first day, ensuring a positive initial experience.
Onboarding: Deliver structured onboarding programs that integrate employees into the company culture, values, and operations.
Offboarding: Manage offboarding processes to ensure smooth transitions, knowledge transfer, and maintain positive alumni relations.
Reboarding: Create reboarding initiatives for employees returning after extended absences, ensuring reintegration and productivity.
Induction Manual: Develop and update induction manuals to provide clear guidance and resources for new employees.
Integration Workshops: Facilitate workshops and team-building activities to strengthen collaboration and cultural alignment.

Requirements

Proven experience in HR, Talent Management, or Employee Experience roles.
Strong knowledge of onboarding strategies and HR governance.
Ability to manage digital tools and platforms for employee engagement.
Analytical mindset with experience in HR metrics and reporting.
Excellent communication and facilitation skills.

Work Experience

2-year experience in Human Resources

Technical Skills

Intermediate usage of MS Office standard tools (Outlook, Excel, Word and Power point)
Process Excellence
Data Literacy
Communication
Open Mindedness
Critical Thinking
Solution Orientation
Teamwork

IMPORTANT:

You must have at least 6 monthsof tenure in your current position to apply and no administrative penalties in the last 90 days applies for administrative positions.

Only applications through HCM will be considered, please be sure to apply to the joband attached your resume.

At TP México,consistent with our diversity and inclusion policy, we guarantee that our Talent Attraction process isfree of discriminationbased on conditions such as biological sex, sexual orientation, gender identity and expression, ethnic origin, nationality, age, civil status, social condition, health status, religious beliefs, political doctrine, disability or any other protected by law, will not be an adverse reason to advance your career with us and if you decide to share this information it will be treated confidentially.

At TP we celebrate and value diversity

Job Info