HR & Client Accounts Manager

Business Trends Philippines; Eastern Manila District; On-site; PHP 420,000 - 600,000; Full time

Job summary

Business Trends Philippines is seeking an HR Generalist to manage vendor relationships, client operations, and employee administration for temporary and external staff. You will coordinate interviews, offers, onboarding, and compliance across multiple accounts while ensuring service quality and cost control.

The role requires strong communication, organizational skills, and experience in timekeeping and PO management.

Qualifications

• At least 2 years HR Generalist or HR Officer or account management/service experience.
• Familiar with timekeeping and Purchase order management.

Responsibilities

• Represent the company in managing vendor relationships with clients.
• Manage weekly updates and escalations; be POC for operations (Payroll Disputes, HR SME).
• Endorse candidates for final interview; manage offers and pre-employment requirements.
• Provide compensation and benefits administration to External Employees.
• Monitor personnel changes and document accordingly.
• Answer employee inquiries on company rules and payroll verification.
• Prepare office memoranda to ensure policy compliance.
• Issue disciplinary actions to Temporary Employees for infractions.
• Handle employee inquiries and complaints.
• Ensure client satisfaction via service visits and climate surveys.
• Maintain client and Temporary Employee data in MIS.
• Manage Purchase Orders and conduct interviews.
• Profile candidates and prepare endorsement kits.
• Maintain 201 files per client assignment.
• Conduct weekly site visits.
• Counsel employees and develop performance plans if needed.
• Liaise with clients to keep expenses down.
• Assist in verifying invoices and following up overdue accounts.
• Conduct employee orientation.
• Ensure internal teams on each account comply with contract terms.

Skills

HR Generalist

Communication

Interpersonal skills

Multitasking

MS Office

PowerPoint

AI tools basics

Tools

MS Office

PowerPoint

AI tools basics

Job description

Business Trends Philippines is seeking an HR Generalist to manage vendor relationships, client operations, and employee administration for temporary and external staff. You will coordinate interviews, offers, onboarding, and compliance across multiple accounts while ensuring service quality and cost control.

The role requires strong communication, organizational skills, and experience in timekeeping and PO management.