HR Associate — Elevate Engagement & Culture

SSG; Mandaluyong; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Competitive compensation

Career growth

Inclusive workplace

Job summary

Support Services Group seeks an HR Associate to foster a positive workplace culture and ensure employee satisfaction in Mandaluyong. You will support surveys, exit interviews, discipline coaching, and employee engagement initiatives to strengthen motivation and retention.

The role requires strong communication, detail-orientation, and analytical skills, with the ability to multitask in a fast-paced environment while aligning with HR policies and labor standards.

Qualifications

• Bachelor degree in HR management or psychology or equivalent.
• Internship in a similar role within the BPO industry or a recruitment firm is an advantage.
• Willing to report in Mandaluyong and amenable to shifting schedule.
• Excellent verbal and written communication skills within the organizational context.
• High attention to detail with strong analytical skills.
• Interpersonal relationship management across all levels.
• Functional competency with MS Office programs.
• Experience with administration workstreams and various processes.

Responsibilities

• Actively participate in employee satisfaction surveys and exit interviews to gain insights into areas for improvement.
• Assist in the employee discipline process with coaching and support.
• Plan and execute engagement initiatives focused on motivation and retention.
• Stay abreast of HR policies and labor standards and monitor their implementation.
• Assist in the Employee Movement Process (evaluation notifications, preparing for regularization, promotions, transfers).
• Check, validate, and manage records related to employee movement and benefits for accuracy and compliance.
• Ensure compliance with company policies, guidelines, and the code of conduct.

Skills

Attention to detail

Analytical skills

Verbal and written communication

MS Office

Interpersonal skills

Multitasking

Adaptability

Time management

Education

BS in Human Resources Management

BS in Psychology

Tools

MS Office Suite

Job description

Support Services Group seeks an HR Associate to foster a positive workplace culture and ensure employee satisfaction in Mandaluyong. You will support surveys, exit interviews, discipline coaching, and employee engagement initiatives to strengthen motivation and retention.

The role requires strong communication, detail-orientation, and analytical skills, with the ability to multitask in a fast-paced environment while aligning with HR policies and labor standards.