HR Admin Associate (BGC Taguig) | Onsite

TASQ; Pateros; On-site; PHP 279,000 - 446,000; Full time

Job summary

TASQ is seeking an onsite HR support professional to handle transactional and administrative HR tasks at the BGC, Taguig location. The role involves researching issues and delivering clear resolutions to users via phone or email.

You will also spot trends in inquiries and advise management on potential corporate-wide problems. Ideal candidates are college graduates with strong HR knowledge, good communication skills, and familiarity with HR databases such as PeopleSoft, SAP, or Salesforce.

Qualifications

• College graduate in business or technical field preferred.
• Solid knowledge of HR policies, procedures and employment laws.
• Strong written and verbal communication skills.

Responsibilities

• Resolve transactional and administrative HR issues (leave, statements, benefits) with research.
• Communicate resolutions to callers via phone or email.
• Identify trends in inquiries and inform management when needed.
• Mediate between customer requests and corporate guidelines.

Skills

HR knowledge

Communication skills

Customer issue resolution

Education

College degree in business or technical field

Tools

PeopleSoft

SAP

SF (Salesforce)

Job description

Work Setup: Onsite

Work Location: BGC, Taguig

Qualifications:

• College graduate (BA/BS) or equivalent qualification in a business or technical field is preferred.
• Fair knowledge of HR policies, procedures and employment laws.
• Strong written and verbal communication skills.
• Proficient in HR database applications (People Soft, SAP, SF) resolve customer issues.
• Willing to work onsite in BGC, Taguig City.
• Can start ASAP.

Responsibilities:

• Resolve and handle transactional and administrative issues relating to areas such as leave administration, wage statements, unemployment claims, benefits administration etc. through comprehensive and accurate research within commitment guidelines
• Communicate resolution to callers with clarity via the telephone or e-mail
• Identify trends and high volume inquires that may indicate corporate-wide issues; inform management as appropriate
• Provide balance and mediate differences between customer requests and corporate guidelines