Housing Finance & Pag-IBIG Relations Manager

Lhoopa Inc.; Pasig; On-site; PHP 1,000,000 - 1,800,000; Full time

Job summary

We are hiring at Lhoopa Inc. to manage Pag-IBIG housing finance transactions and related programs in Metro Manila. You will act as the central liaison with Pag-IBIG, ensuring smooth NOA and LTO processes and timely approvals while coordinating with multiple internal teams and external offices.

The role requires regular on-site presence at Pag-IBIG and Registry of Deeds offices, building strong relationships with stakeholders and moving complex transactions to completion.

Qualifications

• Extensive experience with Pag-IBIG housing finance processes.
• Hands-on NOA and Loan Take-Out experience.
• Proven ability to navigate approvals across departments.
• Strong relationships within Pag-IBIG and housing sector.
• Excellent stakeholder-management and communication skills.

Responsibilities

• Serve as a key contact for Pag-IBIG and drive housing transactions forward.
• Coordinate documentation, approvals, signatures and requirements.
• Manage relationships with Pag-IBIG stakeholders across levels.
• Resolve delays and issues with Pag-IBIG teams.
• Coordinate with Registry of Deeds on relevant processes.
• Support Pag-IBIG housing acquisition programs.
• Monitor changes in Pag-IBIG processes, policies and requirements.
• Escalate where needed and ensure agreed actions occur.

Skills

Pag-IBIG housing finance

NOA/LTO experience

Stakeholder management

Cross-department coordination

Job description

There’s a big difference between knowing how a Pag-IBIG housing transaction is supposed to work — and knowing how to actually get one moving.

We’re looking for someone who knows the difference.

At Lhoopa, we work to make homeownership more accessible by bringing together technology, local contractors, brokers, field partners and housing finance.

And for many of the families we serve, Pag-IBIG Fund is a critical part of that journey.

We’re looking for someone who understands Pag-IBIG housing finance from the inside out — someone who knows the people, the processes and how to navigate both senior-level conversations and the day-to-day work needed to move approvals forward.

This is not a desk-only relationship role.

Some days, you may be meeting with senior Pag-IBIG stakeholders to discuss a program or resolve an issue.

Other days, you may be following up on a document, coordinating with an operational team, checking what is holding up a transaction or visiting the Registry of Deeds.

Both parts of the job matter.

What you’ll be working on

You’ll be one of Lhoopa’s key points of contact for Pag-IBIG and will help keep housing finance transactions and institutional initiatives moving.

Your work will include:

• SupportingNotice of Approval (NOA) and Loan Take-Out (LTO) transactions
• Managing relationships with Pag-IBIG stakeholders across different levels
• Coordinating documentation, approvals, signatures and requirements
• Working with Pag-IBIG teams to resolve delays or issues
• Coordinating with the Registry of Deeds
• Supporting Pag-IBIG housing acquisition programs, including new initiatives
• Monitoring changes in Pag-IBIG processes, policies and requirements
• Helping internal teams understand what is required and what needs to happen next
• Knowing when an issue needs a follow-up, an escalation or simply the right conversation

There will be several transactions and initiatives moving at the same time, so being organised and persistent will be important.

Who we’d like to meet

Your current title matters less to us than the experience you’ve built.

You may currently be working — or may have previously worked — in:

Pag-IBIG Fund / HDMF

or with a:

housing developer, real estate company or housing-finance organization where Pag-IBIG transactions are a significant part of the business.

We’d particularly like to speak with you if you have:

• Strong working knowledge of Pag-IBIG housing finance
• Hands-on experience with NOA and Loan Take-Out processes
• Experience handling developer or housing transactions with Pag-IBIG
• Established working relationships within Pag-IBIG
• Experience navigating approvals across different departments and levels of the organisation
• Familiarity with Registry of Deeds requirements and processes
• Strong stakeholder-management skills
• The patience and persistence to follow an issue through until it is actually resolved
• Good judgement when dealing with senior institutional stakeholders

Experience supporting Pag-IBIG acquisition programs such as BIBS, Bulk Sale or similar initiatives would also be useful.

What this role is really about

We’re not looking for someone who simply knows the checklist.

We’re looking for someone who understands how things actually move.

Someone who can speak comfortably with senior stakeholders, then stay close enough to the details to make sure the agreed action happens.

Someone who knows which questions to ask, who needs to be involved and when something needs to be escalated.

And someone who understands that getting the financing side right can be the difference between a completed property and a family actually becoming a homeowner.

Why Lhoopa?

Lhoopa is building a different way of delivering affordable housing.

We use technology and a decentralised network of contractors, brokers and local partners to help bring homes to more communities across the Philippines.

This role gives you the opportunity to use years of Pag-IBIG and housing-finance experience on a platform that is continuing to grow — while remaining close to the actual transactions and families that work ultimately supports.

The role is based in Metro Manila and requires regular presence at Pag-IBIG and Registry of Deeds offices.

If you’ve spent years learning how Pag-IBIG housing transactions really work — and have built the relationships to help move them — we’d like to hear from you.