housekeeping supervisor

GPnC Manpower Services; Filippine; In loco; PHP 350.000 - 520.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training opportunities

Career progression

Positive workplace culture

Descrizione del lavoro

GPnC Manpower Services seeks an experienced Housekeeping Supervisor to lead our housekeeping team in Angeles City, Pampanga. You will oversee cleanliness, safety and service standards across facilities, while coordinating with other departments to ensure guest satisfaction.

The role requires a minimum of 3 years in housekeeping with at least 2 years in a supervisory capacity, plus strong leadership and communication skills.

Competenze

• Minimum 3 years in housekeeping operations.
• At least 2 years in a supervisory or leadership role.
• Proven track record in leading housekeeping teams.
• Strong knowledge of cleaning standards and guest service expectations.
• Excellent organizational and time management skills.
• Proficiency with housekeeping management systems and basic computer skills.

Mansioni

• Supervise the housekeeping team to ensure top cleanliness and hygiene.
• Schedule staff shifts and distribute workload for efficiency.
• Conduct regular inspections of guest rooms, public areas and back-of-house facilities.
• Train new staff on cleaning procedures, safety, and policies.
• Manage inventory of cleaning supplies and equipment; ensure stock levels and storage.
• Address guest complaints regarding cleanliness promptly and professionally.
• Maintain records of inspections, performance and maintenance issues.
• Coordinate with other departments to ensure smooth operations.
• Monitor health, safety and hygiene standards in line with regulations.
• Motivate and coach team members to sustain high performance.

Conoscenze

Leadership

Communication

Organizational

Time management

Problem solving

English proficiency

Staff training

Strumenti

Housekeeping management systems

Descrizione del lavoro

About the role

We are seeking an experienced and dedicated Housekeeping Supervisor to join the team at GPnC Manpower Services. This is a full-time position based in Angeles City, Pampanga. As Housekeeping Supervisor, you will play a critical role in maintaining the highest standards of cleanliness and hygiene across our facilities. You will be responsible for leading and supervising the housekeeping team, ensuring that all areas meet our stringent quality standards whilst fostering a positive and productive work environment. This position is essential to delivering exceptional guest experiences and maintaining the reputation of our hospitality operations.

Key responsibilities

• Supervising and coordinating the housekeeping team to ensure all areas are cleaned and maintained to the highest standards
• Scheduling staff shifts and managing workload distribution to ensure efficient operations and adequate coverage
• Conducting regular inspections of guest rooms, public areas and back-of-house facilities to verify cleanliness and maintenance standards
• Training new housekeeping staff on cleaning procedures, safety protocols and company policies
• Managing inventory of cleaning supplies and equipment, ensuring adequate stock levels and proper storage
• Addressing guest complaints and concerns related to room cleanliness and facility maintenance promptly and professionally
• Maintaining detailed records of room inspections, staff performance and maintenance issues
• Communicating with other departments including front office, maintenance and management to coordinate operations
• Implementing and monitoring health, safety and hygiene standards in compliance with regulations
• Motivating and coaching team members to maintain high performance standards and job satisfaction

What we’re looking for

• Minimum 3 years of experience in housekeeping operations, with at least 2 years in a supervisory or leadership role
• Proven track record of successfully managing and motivating housekeeping teams
• Strong knowledge of cleaning standards, best practices and guest service expectations within the hospitality industry
• Excellent organisational and time management skills with the ability to manage multiple priorities
• Proficiency in using housekeeping management systems and basic computer skills
• Strong communication and interpersonal skills with the ability to work effectively with diverse teams
• Attention to detail and commitment to maintaining high standards of cleanliness and hygiene
• Problem-solving abilities and the capacity to handle challenging situations calmly and professionally
• Knowledge of health, safety and environmental regulations relevant to housekeeping operations
• Physical capability to perform or demonstrate housekeeping tasks as required
• Preferably fluent in English with excellent written and verbal communication skills

What we offer

At GPnC Manpower Services, we value our employees and are committed to providing a supportive and rewarding work environment. We offer competitive remuneration packages commensurate with experience and qualifications. As part of our commitment to employee development, we provide ongoing training opportunities to enhance your professional skills and advance your career within the hospitality sector. We recognise the importance of work-life balance and strive to create a positive workplace culture where our team members feel valued and motivated. We also offer opportunities for career progression within our growing organisation, allowing dedicated professionals to develop their careers within the housekeeping and hospitality management fields.

About us

GPnC Manpower Services is a leading provider of staffing and human resources solutions within the hospitality and tourism industry. We are committed to connecting skilled professionals with rewarding career opportunities whilst helping our hospitality partners maintain exceptional standards of service. Our focus is on building strong teams, fostering professional development and creating positive working relationships across all our operations. We pride ourselves on our dedication to quality, professionalism and customer satisfaction, making us a trusted partner for businesses throughout the hospitality sector.