Housekeeping Supervisor

HMD Hermada HR Solutions Corporation; Makati; On-site; PHP 201,000 - 335,000; Full time

Job summary

A leading HR solutions provider is looking for a Housekeeping Supervisor in Metro Manila. The role involves supervising cleaning staff, conducting inspections, and ensuring that health and safety standards are met. Candidates should have at least a high school diploma and 1-2 years of supervisory experience in housekeeping. Strong leadership and communication skills are essential. Flexible working hours are required.

Qualifications

• Proven experience in housekeeping.
• 1-2 years in a supervisory role.
• Knowledge of cleaning techniques and safety standards.
• Excellent attention to detail and organizational abilities.
• Good communication and interpersonal skills.
• Knowledge of cleaning techniques, products and equipment.
• Ability to handle guest concerns professionally and efficiently.
• Familiarity with safety and sanitation standards.
• Physically fit to perform housekeeping tasks when needed.
• Willingness to work flexible hours including weekends and holidays.

Responsibilities

• Supervise housekeeping staff schedules.
• Conduct inspections of cleaned areas.
• Train new staff and manage inventory.
• Train new housekeeping staff and provide ongoing guidance.
• Monitor inventory of cleaning supplies, linens, and amenities; coordinate restocking as needed.
• Address and resolve guest complaints or housekeeping-related issues promptly.
• Ensure compliance with health, safety, and hygiene standards and company policies.
• Prepare housekeeping schedules and manage shift coverage.
• Report maintenance or repair issues of equipment.
• Collaborate with Front Office and Maintenance to ensure smooth operations and guest satisfaction.

Skills

Leadership skills

Attention to detail

Good communication

Problem solving

Education

High School Diploma or equivalent

Tools

Cleaning equipment

Job description

Responsibilities

1. Supervise and coordinate the activities of housekeeping staff schedules.
2. Assign daily duties and inspect completed work to ensure cleanliness and maintenance standards are met.
3. Conduct regular inspections of designated areas cleaned.
4. Train new housekeeping staff and provide ongoing guidance and support.
5. Monitor inventory of cleaning supplies, linens, and amenities; coordinate ordering and restocking as needed.
6. Address and resolve guest complaints or housekeeping-related issues in a timely and professional manner.
7. Ensure compliance with health, safety, and hygiene standards and company policies.
8. Prepare housekeeping schedules and manage shift coverage.
9. Report maintenance or repair issues of equipments.
10. Collaborate with other departments (e.g., Front Office, Maintenance) to ensure smooth operations and guest satisfaction.

Qualifications

• High School Diploma or equivalent; additional training or certifications in hospitality is an advantage.
• Proven experience in housekeeping, with at least 1-2 years in a supervisory role.
• Strong leadership and team management skills.
• Excellent attention to detail and organizational skills.
• Good communication and interpersonal abilities.
• Knowledge of cleaning techniques, products, and equipment.
• Ability to handle guest concerns professionally and efficiently.
• Familiarity with safety and sanitation standards.
• Physically fit and able to perform housekeeping tasks when needed.
• Willingness to work flexible hours, including weekends and holidays.