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Cleanmatic Services Inc. seeks a hands-on Supervisor to lead daily housekeeping operations in Rizal, Philippines. You will coordinate shifts, ensure room and public area cleanliness, and uphold company standards for safety and sanitation.
Responsibilities include training new hires, managing supplies, and addressing guest feedback to maintain a welcoming environment for guests, clients, and staff. The role requires strong leadership in a fast-paced setting.
About the role
Lead daily housekeeping operations and help maintain clean, safe, and welcoming environments for guests, clients, and staff. This role coordinates team schedules, quality standards, supplies, training, and issue resolution across guest rooms and shared spaces.
Key responsibilities
Create work shifts, assign daily cleaning tasks based on occupancy, and manage attendance or timecards.
Inspect guest rooms, hallways, lobbies, and public spaces before check-in or client arrival to ensure brand standards are met.
Onboard new hires, deliver refresher training on safety and sanitation, and evaluate team performance.
Monitor stocks of linens, cleaning chemicals, and equipment, coordinating reorders and maintenance repairs as needed.
Address guest or management complaints regarding room cleanliness and coordinate maintenance requests for broken fixtures or equipment.
Enforce health regulations, infection control procedures where applicable, and proper chemical-handling practices.
What we're looking for
Experience supervising housekeeping, cleaning, facilities, hospitality, or a similar operations team.
Strong scheduling, organisation, communication, and team coordination skills.
Knowledge of cleaning procedures, sanitation standards, infection control, and safe chemical handling.
Ability to inspect work thoroughly, address concerns professionally, and maintain consistent quality standards.
Experience managing supplies, equipment, maintenance requests, and attendance records.
Ability to coach team members and work effectively in a fast-paced environment.